Strategic Account Manager

The Strategic Account Manager owns and grows relationships with some of the world’s largest and most complex organizations. Building long-term client relationships and developing key business relationships. The role requires a strong focus on new business development, in addition to up-selling and cross-selling to existing clients. This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying, and developing assigned accounts.

• Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy
• Grow businesses of existing key customers, maintaining long-term relationships with accounts and maximizing cross-sales opportunities
• Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market, and value chain to drive customer-centric opportunities within key accounts
• Position Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approach
• Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process
• Demonstrate strong executive presence, networking, and relationship-building skills with top management of organizations of multiple levels to generate new opportunities
• Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date
• Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc.)
• Help identify and manage risks within client engagements and solve conflicts, coordinating actions across multiple stakeholders and departments as needed
• Be a reliable individual contributor and a great team player with a strong work ethic and openness for diversity
• Execute presence and C-level/top-management relationship-building skills that resulted in strong sales results from existing networks.