Staff Product Designer (P5) - AI-Powered Platform
Job Description
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What You'll Do
Lead design strategy and execution for complex initiatives that span multiple teams, product surfaces, or customer workflows.
Translate customer needs, business goals, technical constraints, data signals, and product strategy into clear experience direction.
Partner with product and engineering leaders to clarify problem spaces, sequence design work, and align teams around high-quality outcomes.
Create prototypes, workflows, interaction models, and high-fidelity designs that make complex product ideas tangible and testable.
Identify product experience gaps, design debt, and cross-team inconsistencies, then turn them into practical improvements.
Shape AI-enabled workflows, intelligent interfaces, and automation-heavy experiences that give customers clarity, control, and confidence.
Strengthen shared patterns, design-system adoption, accessibility standards, and implementation guidance across adjacent product areas.
Mentor senior and lead designers through critique, coaching, product judgment, storytelling, and strong design rationale.
Collaborate effectively across US and India time zones in a 100% remote environment.
What We Are Looking For
8+ years of relevant product design experience, leading complex, ambiguous, and high-impact initiatives across multiple teams or product areas.
An exceptional portfolio that demonstrates staff-level craft, product judgment, customer empathy, systems thinking, measurable impact, and shipped product quality.
Experience shaping product direction beyond a single feature or team, with the ability to connect adjacent workflows into coherent customer experiences.
Exceptional visual and interaction design craft, with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility, content quality, and implementation detail.
Proven experience across the design lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy, and usability testing.
Strong prototyping fluency, including the ability to use Figma, Framer, AI coding tools, or lightweight front-end code to make complex ideas tangible.
Experience designing AI-powered, automation-heavy, or intelligent product experiences where customers need transparency, control, trust, and useful guidance.
Deep fluency in design systems, accessibility standards, reusable patterns, and scalable product experience decisions.
Strong cross-functional leadership skills and the ability to work fluently with product managers, engineers, data partners, customer-facing teams, senior stakeholders, and other designers.
Excellent communication and facilitation skills, with the ability to align teams through customer insight, business rationale, data, prototypes, and craft.
A collaborative, low-ego leadership style with a track record of mentoring designers, improving critique, and raising standards.
How You Work
You move comfortably between product strategy, customer insight, systems thinking, prototyping, and hands-on design execution.
You lead through influence, clarity, and credibility across teams that may not report into the same roadmap or operating rhythm.
You are a maker as well as a strategist, using prototypes, AI-assisted tools, and practical technical fluency to make ideas concrete quickly.
You balance speed, detail, scalability, and quality without losing sight of the customer.
You build trust through warmth, candor, accountability, and genuine respect for your teammates as people.
You enjoy leading collaboration across time zones and cultural contexts, including with US- and India-based teammates.
You communicate in ways that help distributed teams work with clarity, care, trust, and momentum.
You advocate for accessibility, inclusion, and ethical design.
Experience using AI-powered tools for exploration, prototyping, critique, synthesis, or workflow acceleration is mandatory. Applications without a portfolio will not be considered.
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HighLevel
View Company ProfileHighLevel is a comprehensive, all-in-one, AI-powered business operating system and marketing platform designed primarily for digital marketing agencies, freelancers, and small businesses. It provides a centralized suite of tools that replace multiple standalone software subscriptions. Core features include a CRM, sales pipelines, website and funnel builders, email/SMS marketing automation, appointment scheduling, reputation management, and white-labeling capabilities. By consolidating these functions, HighLevel helps businesses capture, nurture, and close leads while streamlining their operations and scaling their growth.
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