Sourcing and CRM Program Manager

About Tend: Tend is a high-growth, technology-driven dental hospitality company that is thoughtfully redefining what it means to visit the dentist. By merging beautifully designed physical studios and expert clinicians with seamless, user-centric care software, we turn oral healthcare into an unforgettable experience. Backed by top-tier venture investments, Tend has eliminated production quotas to center entirely on clinical integrity, empathy, and patient-first transparency across our rapidly expanding footprint of dental practices.

Position Overview

We are seeking a high-agency, marketing-minded Sourcing & CRM Program Manager to own the top-of-funnel talent pipeline engine for our business-critical clinical roles (Dentists, Hygienists, and Dental Assistants). Operating as a key technical contributor within our Talent Acquisition division, you will treat candidate sourcing as an optimization funnel rather than a passive tracking seat. You will formulate proactive outbound strategies using advanced Boolean strings, design multi-touch campaign sequences inside our CRM, and serve as the programmatic administrator for Greenhouse ATS. This contract seat (offering contract-to-hire potential) is built for an analyst who can confidently translate pipeline performance numbers into operational growth recommendations.

Key Responsibilities

• Proactive Clinical Pipeline Building: Architect and run outbound sourcing playbooks across expansion markets to build qualified pipelines aligned with our studio opening schedules.
• Advanced Candidate Discovery: Deploy advanced Boolean logic, LinkedIn Recruiter setups, dental school databases, and association directories to map and capture passive clinicians.
• CRM Campaign Architecture: Take absolute structural ownership over the clinical CRM ecosystem, segmenting passive candidate pools, running targeted multi-touch email campaigns, and executing automated nurture loops.
• Greenhouse ATS Administration: Serve as our daily system administrator—configuring job templates, custom interview scorecards, user permissions, and compliance dashboard metrics.
• funnel Telemetry Tracking: Build and monitor comprehensive recruitment analytics reports, evaluating channel costs, source conversion rates, and time-to-fill trends to deliver strategic recommendations.
• Employer Brand Alignment: Partner alongside the VP of Talent Acquisition to deploy localized recruitment events, referral tracking programs, and automated marketing strategies.

Required Skills & Qualifications

• 3+ years of professional history running outbound sourcing, talent data systems, or full-cycle recruiting operations with an explicit focus on proactive pipeline building.
• Deep hands-on workspace experience leveraging enterprise CRM networks to structure user segments, build multi-touch campaigns, and parse contact databases.
• Advanced operational command of **Greenhouse ATS as both a user and administrative workflow designer**.
• Strong technical sourcing mechanics, holding verified experience deploying complex Boolean filters and deep database exploration methods.
• Excellent written communication skills, with a track record of authoring structured ad text and outreach lines that convert passive prospects.
• Location Context: 100% remote-first full-time contract framework (with contract-to-hire pathing) restricted to qualified recruiters operating within the United Kingdom or United States (US Remote).

Preferred Strategic Indicators (Nice to Have)

• Prior technical recruitment history running multi-site clinical talent acquisitions inside dental service organizations (DSOs), veterinary networks, or healthcare verticals.
• Familiarity handling programmatic outbound sourcing platforms, compensation market benchmarking, or workforce resource mapping.

What We Offer

• Hourly Compensation Bracket: $35 – $45 USD per hour, matched accurately against system design capabilities.
• A remote-first work model providing immense scheduling flexibility combined with structural contract-to-hire transition pathways.
• The exceptional technical runway to directly build and govern the recruitment engine for an experience-obsessed brand transforming dental care.
• A progressive, highly cooperative culture focused on continuous development, transparent feedback loops, and high personal ownership.