Solutions Engineer, Segment

About Geotab: Geotab is a recognized global leader in IoT, connected transportation, and fleet analytics, certified officially as a “Great Place to Work™.” We advance global security and infrastructure stability by connecting millions of commercial vehicles to the internet, processing billions of daily data points via advanced data analytics and machine learning models. Our open platform and extensive Geotab Marketplace® empower small businesses and global conglomerates alike to automate complex operations by integrating asset data seamlessly. Geotab fosters an inclusive, fast-paced culture of innovation where diverse talent thrives on pushing technological boundaries, optimizing resource consumption, and enhancing community safety paths worldwide.

Position Overview

We are seeking a highly autonomous, systems-fluent, and development-oriented Senior Solutions Engineer to lead the technical discovery, custom solution design, and partner implementation frameworks for our dedicated business segments under a permanent, full-time remote configuration based in Italy. Acting as a premier Subject Matter Expert (SME) and client-facing infrastructure consultant, you will bridge the gap between abstract partner business needs and our open IoT technology platform. Shifting completely away from routine non-regulated customer support phone lines, basic checklist tracking, or generic website layout configurations, you will operate an active multi-tenant API integration sandbox, transactional query tuning, and large-scale data visualization laboratory. Partnering close-knit naast distributed sales teams, product managers, and third-party integrators, you will engineer compelling technical demonstrations and oversee high-impact deployment cycles. This position requires an engineering authority with 5+ years of strategic technical sales history who handles complex data fields fluidly natively using DevOps, Python, and Technical Support primitives, translates telematics capabilities into tangible business value, and presents confidently in both English and Italian.

Key Responsibilities

• Technical Pre-Sales Governance: Lead structured discovery sessions and rigorous requirement analyses alongside revenue-generating cells, converting complex corporate hurdles into optimized technical solutions natively utilizing DevOps best practices.
• Ecosystem Solutions Engineering: Architect, prototype, and deliver compelling platform demonstrations, technical pilots, and custom integration proofs that accelerate deal velocity and drive customer retention.
• API Integration Customization: Design, write, and optimize custom software tools, webhooks, and automation extensions natively deploying Python, SQL, Java, or C# code blocks against open REST/telematics APIs.
• Data Telemetry & Visualization: Build, profile, and scale informative data analytics matrices and business intelligence interfaces natively leveraging tools like Power BI or Apache Superset.
• Partner Upskilling & Enablement: Build, publish, and maintain structured educational documentation, technical runbooks, and tool repositories to empower external channel partners across diverse vertical sectors.
• Tier-Three Support & Escalation Triage: Formulate robust responses to complex partner challenges, handling advanced system escalations and providing architecture insights natively deploying Technical Support baselines.
• Product R&D Feedback Synthesis: Act as the key field-side interface back to internal product development cells, identifying software ecosystem gaps and translating customer pain points into actionable system design requirements.
• Engineering Team Mentorship: Mentor and guide junior Solutions Engineers, reviewing script integrations, sharing architectural best practices, and driving operational change within the division.

Required Skills & Qualifications

• Possess a formal Bachelor degree in Engineering, Computer Science, Information Technology, or a matching quantitative technical discipline.
• A minimum of 5+ years of proven, successful professional experience operating within a Solutions Engineering, Sales Engineering, or tech-centric customer-facing architecture capacity.
• Expert IoT & Telematics Command: Meticulous hands-on tracking history configuring, managing, and debugging machine-to-machine communications, telemetry streaming data paths, IoT gateways, and complex API networks.
• Production-grade operational literacy programming and querying code layers natively in Python and SQL, with comprehensive experience navigating Agile tools like JIRA and enterprise ecosystems like Salesforce.
• Outstanding written, verbal, and presentation communication strengths in both **English and Italian**, with a documented background translating abstract computing limitations into actionable business benefits for diverse audiences.
• Travel Readiness: Absolute willingness and capacity to undertake international business travel up to 30% of the time to facilitate strategic onsite client deployments.
• Location Context: Position operates under remote guidelines open exclusively to qualified full-stack cloud infrastructure and sales engineering authorities residing permanently within Italy.

Preferred Strategic Indicators (Nice to Have)

• Prior platform or consulting background handling large-scale commercial fleet assets, vehicle telematics, embedded software systems, or transit automation frameworks.
• Direct operational familiarity utilizing advanced automated data scraping pipelines, container clusters, or low-latency cloud event streaming.
• An adaptable, customer-focused persona characterized by deep critical thinking capabilities, a willingness to accept dynamic system tasks, and an eager drive to reshape the future of connected transportation.

What We Offer

• Premium European IoT Solutions Engineering Remuneration: A highly competitive annual target cash compensation matrix calibrated precisely to individual systems pedigree and closing velocity, backed by prominent global transit technology assets.
• 100% remote workspace infrastructure autonomy anywhere within Italy, complemented by our comprehensive home office equipment reimbursement program.
• Macro Connected Transportation Footprint: Elite professional checkpoints built by single-handedly blueprinting the data integrations, telematics architectures, and API frameworks moving millions of commercial vehicles daily.
• Comprehensive physical preservation benefits, including elite localized medical and dental coverage options.
• Access to uncompromised employee support structures including a baby bonus, parental leave top-up programs, a specialized electric vehicle purchase incentive program, retirement savings plans, and extensive online learning and asynchronous global networking frameworks designed for lifelong technical mastery.