Solutions Architect at Glia

At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

What you’ll do:

• Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.

• Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.

• Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.

• Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.

• Educate and mentor remote teams, ensuring adherence to solution designs and best practices.

• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

What you’ll bring

• 5+ years of client-facing development experience, with a strong emphasis on solution architecture and design.

• Experience or familiarity within banking, financial services, or fintech is required.

• Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby.

• Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.

• Demonstrated ability to work collaboratively with engineering teams during agile development cycles.

• Excellent problem-solving, written/verbal communication skills, and a proactive approach to addressing client needs.

• Deeply passionate about creating with AI—you continuously build, experiment, and leverage modern AI tools to automate workflows, optimize processes, and turn complex ideas into working systems.

Bonus Points

• Experience in contact centers, telephony/VoIP, financial services, and/or healthcare technology.

• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.

• Relevant certifications in cloud platforms or solution architecture.