Software Systems Engineer (DocuSign CLM)

CompTech is seeking an experienced Software Systems Engineer to support the Defense Logistics Agency (DLA) Data Access and Accountability System (DAAS) Agreements Lifecycle Management System (ALMS). This role is centered on the sustainment, enhancement, and optimization of the DocuSign Contract Lifecycle Management (CLM) platform, ensuring reliable application performance and supporting business process automation across the enterprise.

The ideal candidate has extensive experience designing, developing, maintaining, and optimizing enterprise software applications, with demonstrated expertise in DocuSign CLM, API development, and application integration.

Work Scope

Key responsibilities include:

• Sustain, maintain, and optimize the DAAS Agreements Lifecycle Management System (ALMS), with primary responsibility for the DocuSign CLM platform.
• Analyze business requirements and formulate functional and technical specifications for application enhancements.
• Design, develop, test, debug, document, and maintain enterprise software solutions.
• Develop and implement application enhancements to improve functionality, performance, and usability.
• Evaluate existing software solutions and recommend improvements based on industry best practices.
• Develop and maintain APIs and other data integration solutions to support reporting and enterprise data sharing.
• Troubleshoot and resolve application defects, performance issues, and production incidents.
• Support software testing, deployments, upgrades, and release management activities.
• Create and maintain technical documentation, system design documents, and standard operating procedures.
• Collaborate with business stakeholders, developers, system administrators, and project teams to deliver technical solutions.
• Ensure application security and compliance with DoD cybersecurity requirements and organizational standards.

Qualifications & Skills

Required Qualifications:

• Minimum eight (8) years of experience in Computer Science, Software Engineering, Information Systems, Information Technology, or a related technical field.
• Demonstrated hands-on experience with DocuSign Contract Lifecycle Management (CLM).
• Experience designing, developing, testing, debugging, and maintaining enterprise software applications.
• Experience gathering and translating business requirements into technical solutions.
• Experience developing or supporting APIs, web services, or other system integration technologies.
• Strong troubleshooting and analytical problem-solving skills.
• Experience in supporting production enterprise applications.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively within a cross-functional team.

Preferred Qualifications

• Experience supporting Federal Government or DoD enterprise systems.
• Experience with contract lifecycle management or business process automation platforms.
• Experience integrating DocuSign CLM with enterprise applications.
• Familiarity with application performance tuning and optimization.
• Experience with Agile software development methodologies.
• Knowledge of enterprise reporting and data integration solutions.

Certification & Educations Requirements

Candidates must possess one of the following certifications:

• CompTIA Security+
• CCNA Security
• CySA+
• GICSP
• GSEC
• SSCP

Education

• Bachelor’s degree in computer science, Engineering, Information Systems, Information Technology, or a related technical discipline.
• Additional relevant experience may be substituted for education where applicable.