Software Engineer - Framework Team

Position Summary

As a Software Engineer on the Framework team, you will work on complex development challenges, participate in technical design within your area, and play a meaningful role in shaping how we build and scale the systems that power ExtraHop's core products. You will work closely with cross-functional partners in Engineering, Product, and Security to deliver customer-facing features that enable detection, visibility, and automation at scale. This role is ideal for an engineer who brings technical depth, exercises sound judgment independently, and is motivated to grow their impact through excellent engineering and active collaboration.

Our team builds high-performance network detection and monitoring systems that operate at scale across increasingly complex protocols and data volumes. Our services and features are written primarily in C and C++ with a focus on security, scalability, stability, and reliability. Our team is focussed on enhancing, maintaining and optimizing core components of the system and functional areas related to protocol parsing, metrics publishing, continuous packet capture and Time Series DB.

This role focuses on designing and optimizing these core systems with an emphasis on performance, reliability and deep protocol awareness. You will work on next generation initiatives including scaling and performance improvement efforts, evolution of our data storage architecture (custom to open-source based) and early steps towards a cloud enabled model.

Key Responsibilities

• Design, develop, and maintain high-performance services for ExtraHop's core Framework systems, taking ownership of moderately complex to complex features with limited guidance.
• Work across networking layers to implement and enhance protocol support
• Participate actively in technical design discussions, contribute to architecture decisions within your team, and author clear technical documentation for your work.
• Engage fully in agile development processes, including sprint planning, code reviews, and retrospectives; hold a high bar for code quality and test coverage.
• Collaborate with Product and cross-functional engineering partners such as platform, infrastructure and cloud teams to translate business requirements into well-scoped, scalable engineering solutions.
• Investigate, diagnose, and resolve production and performance issues independently; conduct root-cause analysis and implement preventive measures.
• Contribute to platform modernization efforts and help evaluate and adopt new technologies or frameworks in partnership with senior and principal engineers.
• Participate in on-call rotations and improve system observability, reliability and operational readiness.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, STEM, or a related field requiring systematic and analytical thinking.
• 4+ years of professional experience designing and delivering production software.
• Strong expertise in C and C++ and other languages such as Go and Python.
• Experience developing on Linux Systems (multi threading, memory management, IPC etc)
• Proven ability to build and maintain performance critical systems.
• Proven ability to debug complex issues (eg. using gdb, coredumps, performance tools)
• Strong understanding of networking fundamentals (TCP/IP, packet processing etc)
• Strong command of data structures, algorithms, and software design principles, with the ability to decompose complex problems into clear, actionable engineering tasks.
• Self-starter who can operate independently, manage competing priorities, and drive work to completion with minimal oversight.
• Excellent collaborator and communicator with a growth mindset and customer-first orientation.

Nice-to-Have Qualifications

• Experience with network protocols (eg. HTTP, SMB, Kerberos, TLS, Microsoft protocols or similar)
• Exposure to cloud platforms (AWS preferred) or distributed systems
• Experience with observability, on-call practices and production systems
• Scripting experience (Python or similar)