Software Engineer - AI Enablement

About the role

As a Software Engineer on the AI Enablement team, you will contribute to the internal platforms, primitives, and guardrails that make AI a trusted co-pilot for employees across Chime. You'll work on systems like Archimedes, Bosun, and easyRAG that power internal AI assistants, developer workflows, and retrieval-backed applications. These platforms make it easier for teams across the company to build, adopt, and scale LLM-powered tools safely and effectively.

This team defines Chime's golden paths for AI: opinionated but flexible patterns that help teams move quickly while maintaining safety, reliability, cost control, and governance. In this role, you'll build on and extend these patterns — shipping real features on production AI platforms while developing your depth in AI-specific engineering practices.

You'll collaborate with Platform Engineering, Security, Risk, Legal, and product teams to build scalable, well-governed systems that support internal AI use cases from early prototyping through production adoption.

In this role, you can expect to

• Contribute to and extend internal AI platforms such as Archimedes, Bosun, and easyRAG, helping teams develop and scale LLM-powered applications and workflows
• Build reusable platform capabilities such as APIs, SDKs, templates, and shared services that make it easier to develop safe, high-quality AI-powered tools
• Prototype and productionize new AI capabilities alongside senior engineers, turning successful patterns into durable platform features
• Apply Chime's golden path patterns for LLM usage, and help refine them as you deepen familiarity with the systems
• Build features that let teams launch AI-powered assistants and workflows in a standardized, observable, and governed way
• Learn and apply evaluation, observability, and cost-management practices across AI systems — including quality, latency, safety, and spend
• Partner with Security, Risk, and Legal to implement guardrails for responsible AI development and usage
• Collaborate with engineers across Chime to embed AI into internal tools, workflows, and employee experiences

To thrive in this role, you have

• Experience as a software engineer with a track record of shipping production-quality features in a distributed system or platform environment
• Hands-on experience working with LLMs or ML services, or strong curiosity and a demonstrated ability to ramp quickly into AI-specific tooling
• Solid coding skills in at least one of Python, Go, or TypeScript/JavaScript, with comfort working across services, CLIs, and internal tooling
• An emerging platform mindset: you think about reuse and building for more than one consumer, not just solving the immediate problem
• Familiarity with — or eagerness to learn — AI-specific engineering concerns such as evaluation, prompt and version management, observability, cost control, safety, and data privacy
• Clear written and verbal communication skills, with the ability to explain technical tradeoffs to teammates and cross-functional partners