Job Description
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Are you energized by solving complex challenges and helping protect environments from evolving cyber threats? DYOPATH is looking for a SNOC Engineer III who thrives on advanced problem-solving, technical leadership, and a commitment to operational excellence in a fast-paced operations environment.
Why You'll Love Working Here
- Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day).
- Grow & Thrive – Certification, training, and professional development opportunities.
- Award-Winning Culture – Known for outstanding service internally and externally.
- Teamwork & Respect – A collaborative, uplifting environment where achievements are celebrated.
Benefits
- Medical, Dental & Vision Coverage
- Life Insurance
- 401(k) with company match
- "You Pick a Day" paid holiday
- FSA & HSA options
- Pet Insurance
- ...and more!
- Full benefits overview available at dyopath.com/careers
Role Overview
- Location: Remote
- Schedule: 1st Shift; Standard Business Hours
- Salary: $105,000 (annually)
Your Mission as a SNOC Engineer III
- Drive continuous improvement within SNOC operations by identifying opportunities to enhance monitoring, response workflows, automation, and operational efficiency.
- Serve as the primary escalation point for complex incidents, providing advanced technical analysis and resolution support to the SNOC engineering team.
- Support the development and maintenance of operational documentation including runbooks, incident response procedures, investigation guides, and knowledge base articles.
- Identify and analyze potential risks, vulnerabilities, and suspicious activity across network, system, endpoint, identity, and cloud environments, recommending remediation actions.
- Assist in strengthening monitoring capabilities by improving detection logic, tuning alerts, and contributing to SIEM analytics rules and automation workflows.
- Provide mentorship and technical guidance to junior SNOC engineers during investigations, troubleshooting, and incident response activities.
- Support compliance initiatives by ensuring operational activities, incident investigations, and response actions are properly documented to support audits and reporting.
- Participate in validation and testing of incident response procedures, disaster recovery plans, and operational readiness exercises.
Operations Responsibilities
- Act as the technical lead for high-severity incidents, coordinating investigation activities and guiding containment, eradication, and recovery efforts.
- Perform advanced threat analysis using SIEM, EDR, identity protection, and network telemetry platforms to identify malicious or suspicious activity.
- Investigate complex alerts and correlated incidents across endpoint, identity, email, cloud, and network platforms.
- Develop and refine detection capabilities including SIEM analytics rules, threat hunting queries, alert enrichment logic, and automated response playbooks.
- Provide escalation support during major incidents, assisting with root cause analysis, containment strategies, and post-incident documentation.
- Collaborate with engineering, infrastructure, and client teams to implement remediation actions and long-term risk mitigation strategies.
- Support onboarding and integration of telemetry from new platforms and technologies into the monitoring environment.
- Ensure investigations, incidents, and operational actions are accurately documented within ticketing and case management systems.
What You Bring to the Team
Education & Certifications
- A Bachelor's degree in Cybersecurity, Information Technology, or a related field preferred (or equivalent experience).
Preferred Certifications:
- GIAC (GCIH, GCIA, GCFA)
- CompTIA CySA+ or CASP+
- Microsoft Certified: Azure Security Engineer Associate
- AWS Certified Specialty
- Cisco CCNP or equivalent
Experience & Skills
- Advanced knowledge of operations, incident investigation, and threat detection methodologies.
- Experience with SIEM and monitoring platforms such as Microsoft Sentinel, Wazuh, SentinelOne, or similar technologies.
- Strong understanding of networking fundamentals, endpoint protection, identity protection, and cloud environments (Azure, AWS, or similar).
- Experience performing advanced log analysis, threat hunting, and alert triage across multiple telemetry sources.
- Ability to troubleshoot complex issues and provide leadership during high-severity operational events.
- Strong written and verbal communication skills for both internal operational documentation and client-facing discussions.
- Experience improving monitoring through detection engineering, alert tuning, and automation.
- Familiarity with frameworks, compliance standards, and operational best practices.
Why This Role Rocks
As a SNOC Engineer III, you won't just respond to threats. You'll help shape DYOPATH's operational maturity. You'll lead advanced investigations, engineer better detection capabilities, mentor teammates, and make a direct impact on protecting client environments. You'll grow your expertise while contributing to a team that values collaboration, curiosity, and continuous improvement.
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DYOPATH
View Company ProfileDYOPATH (operating under dyopath.com) is the premier, enterprise-grade Managed Service Provider (MSP), Managed Strategic Security Provider (MSSP) pioneer, and corporate cloud infrastructure powerhouse engineered to operate as the definitive, high-velocity IT outsourcing, risk mitigation, and algorithmic threat defense layer for commercial enterprises, public education networks, energy companies, and federal government agencies nationwide. Formed through the high-impact strategic merger of industry veterans DYONYX (founded 1996) and Single Path (founded 2003), and further augmented by the acquisition of Innovative Technology Solutions (ITS), the company completely eliminates the severe systemic friction of modern corporate digital operations—where distributed institutions face crushing technical talent shortages, unmanaged cloud configuration drift, rising security vulnerabilities, and fragmented help desk execution—by deploying an advanced, \"business-first\" technological matrix. Moving far beyond traditional, passive independent IT repair shops or reactive remote monitoring vendors, DYOPATH natively unifies proactive hybrid cloud migrations, multi-tiered IT service desk outsourcing, compliance-ready virtual CISO (vCISO) advisory loops, and its flagship DYOGUARD cybersecurity ecosystem (anchored by robust Endpoint Detection and Response [EDR] and Security Orchestration, Automation, and Response [SOAR] pipelines) into a single high-availability operational framework. Supported by a team of over 600 technology professionals across the United States and Mexico, the firm maintains a fully US-based Network Operations Center (NOC) and round-the-clock help desk designed to shield critical public and private infrastructure from continuous exploitation vectors with production-hardened engineering precision. Under the hood, its sophisticated technical core coordinates complex data center telemetry, repeatable disaster recovery-as-a-service (DRaaS) playbooks, and strict automated compliance audits spanning HIPAA, CJIS, and federal security boundaries. What sets DYOPATH apart is its uncompromising dedication to replacing standard transactional vendor arrangements with absolute accountability and structural IT velocity; by bridging the gap between performance-intensive big data threat intelligence and localized, relationship-focused business objectives, the enterprise remains the definitive cornerstone of modern algorithmic managed services and secure corporate asset scaling.
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