Senior Technical Program Manager

What you'll do

• Own end-to-end program management for complex, multi-team technical initiatives—from scoping and planning through execution, launch, and retrospective

• Partner with engineering leads, product managers, and designers to define program milestones, map dependencies, and keep stakeholders aligned on progress, risks, and decisions

• Drive sprint planning, quarterly roadmap planning, and OKR processes, ensuring teams have clear priorities, realistic timelines, and well-defined success criteria

• Build and maintain program dashboards, status reports, and roadmap views that provide leadership and cross-functional partners with real-time visibility into delivery health

• Identify and resolve blockers proactively—driving escalations, facilitating decisions, and removing friction across teams before they become schedule threats

• Lead cross-functional working groups and recurring program syncs, ensuring the right people are engaged and every meeting drives toward a clear, documented outcome

• Support the engineering organization in building scalable processes, tooling, and ceremonies as we grow from 150 to 300+ people

• Collaborate with external partners—including fire agencies, government entities, and utility companies—to coordinate program dependencies and joint deliverables

• Champion engineering team health: track capacity, flag burnout risks, and advocate for sustainable pacing without sacrificing velocity

What you'll bring

• 7+ years of experience in technical program management, engineering program management, or a closely related field at a fast-paced technology company or startup

• Proven track record of managing large-scale, cross-functional technical programs with multiple concurrent workstreams, competing priorities, and diverse stakeholders

• Strong technical fluency—comfortable engaging with engineering teams on system architecture, APIs, platform integrations, and sprint-level planning

• Expertise in Agile and Scrum methodologies; hands-on experience with tools such as Jira, Confluence, Linear, or equivalent project management platforms

• Exceptional communication skills with the ability to synthesize complex technical topics for executive and non-technical audiences, and to write crisp status reports and decision documents

• Sharp analytical and problem-solving instincts; proven ability to navigate ambiguity, structure unclear problems, and drive decisions with incomplete information

• High emotional intelligence and relationship-building skills—you build trust quickly across engineering, product, design, and business teams

• Experience in a hardware/software or IoT company is a strong plus; familiarity with camera platforms, geospatial data, or real-time data pipelines is a bonus

• Prior experience working with government agencies, utilities, or public safety partners is an advantage

• BS or MS in Computer Science, Engineering, or a related technical field preferred; equivalent practical experience considered