
Senior Software Engineer (Backend & Systems)
Job Description
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Proper AI is an AI-first accounting service built for property managers and real estate operators.
By combining automation, technology, and a global team of accounting experts, we deliver faster, more accurate financial operations at scale.
We’re a team of builders, problem-solvers, and operators from around the world, working together to modernize one of the most critical functions in real estate.
Key Responsibilities
Core Functional Responsibilities
Design, build, and maintain backend services across a microservices estate (Go, NestJS/TypeScript, Python).
Own the AI-backed document processing and classification service (Python/FastAPI): extraction quality, accuracy measurement, and the pipeline around it.
Design and maintain integrations with third-party platforms, including authentication, sync cadence, retries, and recovery.
Model data deliberately — schemas, migrations, and invariants that hold as the product changes.
Debug across service boundaries: correlate behaviour across multiple systems and databases to find the actual cause.
Build observability and provenance into automated flows: actions should be traceable, auditable, and reconstructable after the fact.
Design for safe automation: idempotency, pre/postconditions, dry-runs, and guardrails on anything that writes to a customer's system of record.
Write clean, tested, maintainable code, and leave the systems better instrumented than found.
Performance and Metrics Tracking
Define and track correctness and reliability measures for owned systems (task success, error and fallback rates, accuracy of automated inference).
Build evaluation coverage for AI-backed output: scenario tests, invariant checks, and regression detection when a model or prompt changes.
Monitor and improve latency, retries, and failure recovery in automated pipelines.
Training and Development
Mentor mid-level engineers on system design, debugging methodology, and testing discipline.
Lead design discussions and code reviews.
Document architecture decisions, failure modes, and debugging runbooks.
Required Hard Skills
Backend engineering depth — production services in Go and/or Python; TypeScript/Node useful. Multi-language comfort matters more than any single stack.
Data modelling and relational databases — PostgreSQL, schema design, migrations, query performance, and reasoning about data integrity.
Distributed and cross-service debugging — tracing behaviour across services, queues, and databases to isolate a root cause.
Third-party integration engineering — external APIs with imperfect contracts: auth expiry, partial failures, retries, idempotency.
Reliability practice — observability, structured logging, tracing, failure-mode analysis, and recovery design.
Testing and evaluation — unit and scenario tests, invariant checks, and measuring correctness of non-deterministic (AI-backed) output.
Cloud and infrastructure — GCP preferred (Cloud Run, Cloud SQL, Pub/Sub); Docker and CI/CD.
Working with LLM-backed services — using them as components, understanding their failure modes, and validating their output. Prior agent-framework experience is a plus, not a requirement.
Required Soft Skills
Calibrates depth to stakes. Ships routine, low-risk work quickly; deliberately slows down on core systems, data models, and anything touching money or client data — and can tell the difference without being told.
Verifies before concluding. Checks the premise of a bug report rather than building on it; can distinguish a real defect from correct behaviour measured the wrong way. Reads the system before changing it. Builds a working model of how something actually behaves, then changes it.
Owns outcomes, not tickets. Goes past the literal ticket text when the ticket is wrong, incomplete, or describes the wrong problem.
Strong communicator of design decisions, trade-offs, and risk, to technical and non-technical audiences.
Pragmatic and collaborative — high standards without perfectionism, and works well with Product and Operations.
Nice-to-Have Skills / Experiences
Experience in both high-growth startups and larger engineering organisations. Accounting, fintech, or other domain where correctness is non-negotiable. Document processing, OCR, or information-extraction pipelines.
Vector databases / retrieval (e.g. Qdrant) and prompt or model evaluation. Frontend familiarity (Vue or React) — useful for full-feature ownership, not a core requirement.
B2B SaaS background.
Type of Degree
Bachelor's or Master's in Computer Science, Software Engineering, or a related field — or equivalent practical experience. Strong CS fundamentals matter; the credential does not.
Years of Experience in Field
6+ years of professional software engineering, with a majority in backend or systems work. Demonstrated ownership of a non-trivial production system (not just feature delivery within someone else's design).
Experience at an organisation with mature engineering standards is valuable.
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Proper
View Company ProfileProper.ai is not just a software, but a comprehensive 'AI-powered accounting service' designed specifically for property managers. Unlike standard accounting tools where you have to do the work yourself, Proper acts as an extension of your team. They combine expert human accountants with advanced AI to automate low-level tasks like invoice processing and bank reconciliations. This allows property managers to offload their entire back-office financial work (AP, AR, owner statements) to Proper, often saving 30-50% cost compared to hiring an in-house accounting team.
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