Senior Product Manager (AI & Data-Driven Growth)

Description of Role

You’re the type to see a metric move and immediately ask what system underneath it caused the change. You’re not satisfied with shipping features — you want to understand the loops, behaviors and incentives that create lasting business impact.

You naturally zoom between altitude levels. One moment you’re digging through data, customer feedback or operational workflows to uncover an overlooked opportunity. Then you’re kicking off a feature with engineering, product design and stakeholders before a session to help leadership decide where the company should invest the team’s time over the next quarter.

You identify the problems worth solving, articulate why they matter, build conviction across teams and create the path from insight to impact.

You’ll work across Product, Engineering, Data, Creative, Marketing, Member Experience, Finance and Supply Chain & Operations to discover and deliver step-change improvements that deepen our relationship with members and accelerate business growth.

Core Responsibilities

• Identify and solve high-leverage customer and business problems through data analysis, customer insights, experimentation and deep cross-functional discovery
• Uncovers leverage points across multiple domains by stringing multiple problems and opportunities together
• Lead complex, ambiguous initiatives from problem discovery through launch, measurement and iteration
• Build and effectively communicate compelling business cases that clearly communicate opportunity size, tradeoffs, risks, downsides and potential impact
• Create alignment across stakeholders by simplifying complexity and clearly communicating strategic choices
• Collaborate with data to design experiments and measurement frameworks that validate assumptions and accelerate learning
• Consistently identify problems and inefficiencies within the digital product process and facilitate a culture of continuous improvement
• Lead by example and help the product team improve its discovery skills, analytical thinking, communication and judgment
• Serve as a product leader who continuously pushes the organization toward value creation
• Stay close to emerging technologies, especially AI, and identify opportunities to transform how we build experiences and serve users
• Other duties and special projects as assigned

Required Knowledge, Skills, and Abilities

• Extensive product management experience leading complex, high-impact digital experiences in DTC commerce and/or applications that help form habits
• Proven ability to independently identify systems building solutions, define and communicate strategy, drive measurable business outcomes
• Exceptional analytical ability with experience using data to uncover opportunities, not just validate decisions
• Has led too-many-to-count prioritization and design collaboration sessions
• Strong product intuition paired with deep user empathy
• Ability to create alignment without relying on authority
• Technical fluency (database and systems architecture, product design) and ability to partner deeply with engineering teams
• Excellent written and verbal communication skills
• Experience building experimentation frameworks and using insights to guide product direction
• Comfort operating in a fast-paced environment where priorities evolve and accountability matters
• Willingness to fill gaps in a selfless manner
• Experience building with AI prototyping tools

Nice to Haves

• Experience applying AI to improve customer-facing experiences
• Background in UX/UI, software engineering and/or data analytics
• Previous exposure to food, supply chain or physical goods businesses