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Globaldev
Other 3h ago

Senior Power Platform MS Copilot Enablement Engineer

Globaldev
PolandPoland
Full-time
Not Disclosed
Mid-Level
VT

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Job Description

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We are seeking a Senior Power Platform MS Copilot Enablement Engineer to establish and lead a strategic support framework for business users. This critical role is not just focused on building agents; it is about empowering non-technical users by providing expert guidance, comprehensive training, and robust technical architecture necessary for successful, scalable MS Copilot Studio deployments for Citizen Developers.

The ideal candidate possesses a unique blend of advanced technical expertise in the Power Platform and a strong aptitude for communication and instructional design. You will serve as the Subject Matter Expert (SME) for internal support organization, ensuring our business users have the resources and confidence needed to build, deploy, and maintain intelligent agents effectively.

Requirements

  • Copilot Studio Expertise: Advanced proficiency in architecting and deploying complex solutions within MS Copilot Studio, including governance and security best practices.
  • Citizen Development Focus: Demonstrated experience designing processes and documentation suitable for non-technical users, focusing on intuitive UI/UX and guided workflows.
  • Power Platform Mastery: Deep knowledge of the Power Platform ecosystem (Power Automate, Power Pages, Dataverse) and strong understanding of low-code architecture.
  • Instructional Design: Exceptional ability to communicate technical concepts simply, creating structured training paths and clear, actionable documentation.
  • Strategic Thinking: Ability to think beyond the immediate build; you must be able to define the long-term architectural vision and governance strategy.
  • API Integration: Strong understanding of system integration points and how to leverage connectors and APIs to enrich Copilot Studio agents.

Responsibilities

  • Enablement Framework Design (Citizen Focus): Design and implement a self-service support framework that guides non-technical users through the agent creation process in MS Copilot Studio, minimizing friction and maximizing adoption.
  • Instructional Leadership: Develop high-impact, step-by-step training materials, workshops, and visual documentation that translate complex technical processes into practical, easy-to-follow instructions for Citizen Developers.
  • Technical Architecture: Define the robust technical architecture for Copilot Studio environments, ensuring solutions are scalable, secure, compliant, and integrated with necessary business systems via Power Automate and APIs.
  • SME Mentorship: Serve as the lead technical mentor, providing direct support and deployment assistance to business users, acting as the final point of escalation for complex agent configurations.
  • Process Optimization: Define the entire lifecycle of an agent—from concept ideation and training to deployment, governance, and maintenance—to ensure operational excellence.
  • Strategic Communication: Develop the strategy for promoting and selling this new support service, clearly articulating the value of the framework to both technical and non-technical stakeholders.

What we offer

  • 20 working days per year as Non-Operational Allowance for personal recreation, fully compensated.
  • Collaborative and supportive team culture.
  • Truly competitive salary.
  • Supportive HR and management team.
":"","category":"Development","tags":["Power Platform","MS Copilot Studio","Low-code Architecture","Instructional Design","API Integration"],"salary_range":"Not Disclosed","job_type":"Full-time","experience_level":"Senior-Level"}

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Globaldev is an enterprise-grade offshore software engineering and staff augmentation partner designed to seamlessly bridge technology gaps for startups, product companies, and large-scale enterprises. Operating a massive global talent pool of over 450 professionals across 20+ countries, the firm acts as a high-velocity execution engine for custom software development, cloud migrations, and complex high-load system scaling. Rather than operating as a traditional IT outsourcing vendor, Globaldev functions as a strategic technical partner with a specialized "Global AI Lab." This dedicated unit engineers predictive, conversational, and agentic AI models—including smart assistants like GenIA for automated technical recruiting—directly embedding advanced data analytics and machine learning into existing corporate workflows. What sets Globaldev apart is its uncompromising dedication to process transparency and talent retention, ensuring that clients can rapidly deploy scalable, secure, and highly governed digital products without the overhead of building in-house technical infrastructure.

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