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Thumbtack
Finance & Accounting 6h ago

Senior Manager, Partnerships and Special Projects Business Finance

Thumbtack
United StatesUnited States
Full-time
$162,400.00 - $247,500.00 (varies by location)
Senior-Level

Job Description

Key Skills Required

Master these to land this role

Business OperationsFP&AMarketplace StrategyFinancial AnalystCorporate Strategy

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Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses.

As the Senior Manager, Partnerships and Special Projects Business Finance, you’ll help define how we grow our business through our network of partners, build frameworks that enable us to scale efficiently, and influence strategic decision-making.

This role will build the financial framework that powers one of our biggest growth levers. You’ll partner with Product, Marketing, Operations, Sales, and Finance leaders to evaluate where we should invest, how to scale partnerships profitably, and where opportunities exist to expand into new verticals. Approximately 25% of the role will focus on special projects designed to build scalable frameworks that help keep both sides of the marketplace in equilibrium and guide investment decisions accordingly.

This is a strategic finance role for someone who can move beyond reporting and forecasting into business architecture, deal economics, decision support, and investment strategy. The ideal candidate is highly analytical, commercially minded, and comfortable bringing structure to ambiguous marketplace problems.

What you’ll do

  • Own and evolve the company’s partnership financial framework, helping teams develop sustainable financial strategies and evaluate valuation, payback periods, scenario analysis, and revenue-share structures
  • Establish reporting infrastructure and KPI dashboards to monitor the ongoing ROI of partnerships, hold cross-functional partners accountable to financial commitments, and identify actions to improve performance when results are off track
  • Develop business cases for major partner investments, pricing levers, supply acquisition, demand generation, and operational capacity
  • Support annual planning, quarterly business reviews, and resource allocation by connecting partnership strategy and execution to the company’s financial goals
  • Build executive-ready narratives that clearly explain marketplace performance, investment tradeoffs, risks, opportunities, and recommended actions
  • Partner with Analytics and Data Science to build dashboards and decision tools that give business leaders visibility into partnership health and investment performance
  • Lead special projects focused on developing scalable financial frameworks that inform marketplace investment decisions and help maintain healthy supply-and-demand dynamics

In order to be successful, you must bring

  • 6+ years of experience in strategic finance, FP&A, marketplace strategy, business operations, corporate strategy, consulting, analytics, or a related function
  • Strong financial modeling skills, including experience with driver-based models, cohort models, unit economics, LTV/CAC, contribution margin, ROI analysis, scenario planning, and long-range planning
  • Strong understanding of marketplace dynamics, including supply-and-demand balance, liquidity, matching, utilization, pricing, incentives, retention, and monetization
  • Ability to translate complex analysis into clear, actionable recommendations for senior executives and cross-functional partners
  • Excellent verbal and written communication skills, including the ability to build concise executive narratives and influence stakeholders across Finance, Product, Marketing, Sales, and Operations
  • SQL, BI, AI fluency, or data visualization experience preferred but not required, depending on the analytics support model

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Thumbtack is a technology company that connects customers with professional service providers, offering a wide range of services including home improvement, maintenance, and repair. Founded in 2008, the company aims to make it easier for people to find and hire trusted professionals for various tasks and projects. With a strong focus on user experience and customer satisfaction, Thumbtack has become a leading platform for professionals to grow their businesses and for customers to find reliable and high-quality services. The company's mission is to help people accomplish their projects and goals by providing a seamless and efficient way to find and hire the right professionals for the job. By leveraging technology and innovation, Thumbtack has disrupted the traditional service industry, making it more accessible, convenient, and cost-effective for customers to find and hire professionals. The company's platform allows professionals to showcase their skills, expertise, and portfolios, while customers can read reviews, compare prices, and hire the best professionals for their needs. With a strong commitment to quality, reliability, and customer satisfaction, Thumbtack has established itself as a trusted and reputable brand in the service industry. The company's success has been driven by its innovative approach, user-friendly platform, and dedication to providing exceptional customer experiences. As a result, Thumbtack has become a go-to destination for people looking for professional services, and its platform has enabled thousands of professionals to build and grow their businesses. With its headquarters in San Francisco, California, Thumbtack continues to expand its services, improve its platform, and provide innovative solutions to meet the evolving needs of its customers and professionals.

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