Senior Business Analyst for Enterprise Applications & API Integration

Responsibilities:

• Elicit, challenge, and translate business needs into clear functional and technical requirements, acceptance criteria, and implementable specifications.

• Analyze system interactions, dependencies, data exchanges, error paths, and synchronous or asynchronous integration patterns.

• Define and review requirements for business APIs, REST APIs, and SOAP services, including endpoints, operations, payloads, validations, status codes, and error handling.

• Document source-to-target mappings, JSON/XML structures, transformations, mandatory or optional fields, default values, and validation rules.

• Analyze document upload, retrieval, update, search, metadata, versioning, lifecycle, and access-control use cases.

• Prepare process models, context diagrams, sequence flows, and integration diagrams to clarify scope and interactions.

• Support backlog refinement, estimation, delivery planning, and cross-team dependency clarification.

• Prepare test scenarios and support API, integration, system, and UAT validation.

• Maintain end-to-end traceability between business needs, requirements, solution decisions, user stories, test evidence, and delivered outcomes.

• Collaborate with product owners, architects, developers, QA, security, operations, and platform teams to resolve ambiguities and delivery gaps.

• Identify functional, technical, security, operational, and compatibility impacts of proposed changes.

• Create and maintain structured delivery documentation in Jira, Confluence, or equivalent platforms.

• Use enterprise-approved generative AI tools responsibly for requirement refinement, gap identification, scenario generation, impact analysis, and documentation, while validating all generated output.

Qualifications:

• Minimum 7 years of overall IT or Business Analysis experience.

• Minimum 5 years of Business Analysis experience for enterprise applications or complex digital platforms.

• Minimum 3 years of hands-on experience in integration analysis, API analysis, or technical requirements definition.

• Minimum 3 years of experience defining functional requirements, acceptance criteria, business rules, and end-to-end process flows.

• Minimum 2 years of experience with API testing, data mapping, or integration validation using tools such as Postman, Insomnia, or equivalent.

• Proven experience working with business, development, architecture, and QA throughout the delivery lifecycle.

• Experience with OpenText Documentum, ECM platforms, or document integrations is strongly preferred.

• Experience in banking, financial services, or another highly regulated industry is strongly preferred; minimum 2 years is preferred for candidates presented as banking-experienced.