Security Compliance Specialist - IT General Controls and AI Governance

GitLab’s Security Assurance organization is responsible for how GitLab designs, tests, and evidences the controls that protect the business. This role operates the technology compliance program across the systems that run the company, and is deliberately framework- and department-agnostic: the same control discipline applies wherever a system is material to financial reporting, security commitments, customer contracts, or regulatory obligations. In scope are IT-owned corporate applications and identity infrastructure, Corporate Security tooling, Engineering-owned applications that support business operations (usage-based billing, subscription and entitlement tracking, metering, provisioning), and third-party SaaS where GitLab retains control responsibility.

SOX ITGC is one driver of this work, not the whole of it. You will design a control once and satisfy multiple assurance consumers from the same evidence. You will also support corporate security policy work in partnership with the Security Governance team, and help set standards for the governed use of AI across the corporate and business-systems estate.

Some examples of our projects:

• Building a control set for an Engineering-owned billing or subscription system that satisfies SOX ITGC, SOC 2, and customer contractual commitments from a single body of evidence.
• Setting the standard for how AI tools, agents, and integrations are used in corporate and business systems — what acceptable use looks like, what evidence is required, and when a use case needs Legal, Privacy, or Internal Audit review.
• Automating recurring evidence collection so access reviews and change-management testing stop being a manual quarterly scramble.

What you’ll do

• Design, document, and maintain IT General Controls and security controls across the in-scope estate, and test them for design and operating effectiveness against regulatory, contractual, and corporate policy requirements.
• Map shared controls once and test them to serve multiple obligations at the same time — SOX, SOC 2, ISO 27001, ISO 42001, NIST CSF, PCI-DSS, privacy regulations, and customer contractual commitments.
• Serve as the compliance point of contact and liaison for the IT, Corporate Security, Engineering, and Finance teams that own in-scope systems, so a single assessment serves Security Governance, Security Risk, Internal Audit, the SOX PMO, Legal, and Privacy.
• Help set standards and control expectations for the governed use of AI across corporate and business systems — assess tools, agents, and integrations for control impact, define what acceptable use and evidence look like, and escalate where a use case is SOX-relevant or touches customer data.
• Partner with Security Governance on corporate security policy work: contribute and review policy, standard, and procedure content for the systems you act as liaison for, and support policy review, attestation, and Acceptable Use Policy adherence.
• Run recurring compliance monitoring — user access reviews, privileged access, segregation of duties, change management, and configuration baselines — on monthly, quarterly, and annual cadences.
• Assess system implementations, migrations, and significant changes for control readiness ahead of go-live, and advise Engineering and application teams on control requirements early in design.
• Manage SOX ITGC testing and certification requests from internal and external auditors, and direct evidence collection for external audits, automating that collection wherever possible.
• Identify, track, and lead remediation of control deficiencies and risks, and recommend improvements to compliance processes, metrics, and reporting across the estate.

What you’ll bring

• 5+ years in IT compliance, security compliance, IT audit, information security, or information technology, with a BA/BS in a business or technology field or equivalent experience. Big 4 or external audit experience is a plus.
• Demonstrated experience testing controls and documenting those tests against frameworks such as COSO, COBIT, NIST CSF, ISO 27001, SOC 2, and SOX ITGC, and working directly with internal or external auditors.
• Experience assessing controls in SaaS and cloud-native application stacks, not only traditional on-premise systems.
• Working knowledge of identity and access management — SSO, SCIM, RBAC, privileged access, and joiner/mover/leaver processes.
• Familiarity with AI governance concepts and the control questions raised by AI tools, agents, and integrations — data handling, access scope, human review, logging, and evidence.
• Experience contributing to security policies and standards, and supporting policy adherence or attestation processes, in partnership with a governance function.
• Ability to reason about how data flows between product usage, billing, subscription, and financial reporting systems, and where control risk sits in those flows.
• Exceptional written and verbal communication, with demonstrated credibility across senior leadership, engineering teams, auditors, and legal.
• Ability to use GitLab, or willingness to learn.
• Nice to haves: Relevant certifications such as CISA, CISSP, CRISC, or CISM; experience with usage-based or consumption billing platforms, subscription management systems, or in-house metering and entitlement services; experience with compliance automation and continuous control monitoring, or setting standards for AI use in an enterprise environment (ISO 42001, NIST AI RMF); prior experience in a Security Assurance or GRC function that supported both corporate IT and product engineering.

About the team

The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk across the company. This role sits within Security Compliance and owns the control framework for the systems that run the business. Counterpart functions are Security Governance, Security Risk, and Security Enablement, alongside close partnership with the SOX PMO, Internal Audit, Legal, and Privacy. The team works from a shared control and evidence base: an assessment performed once should serve every assurance consumer that needs it.