Salesforce Administrator/Developer

True Zero Technologies is seeking a Salesforce Administrator/Developer to own and evolve our Salesforce platform. This role blends hands-on administration with light-to-moderate development, focused on building scalable workflows, embedding best practices across the org, and expanding platform capabilities in automation and quoting (CPQ). The ideal candidate is comfortable owning day-to-day administration while also architecting and building more advanced declarative and programmatic solutions as our Salesforce footprint grows.

Job Responsibilities

• Administer and maintain the Salesforce org, including user management, security model, data quality, and reporting/dashboards.
• Design, build, and optimize Flows and other declarative automation to streamline internal processes and reduce manual work.
• Implement and expand Salesforce best practices around data architecture, change management, and platform governance.
• Configure and enhance CPQ/quoting workflows, including product/pricing rules, approval processes, and quote templates.
• Partner with Sales, Finance, and Operations stakeholders to translate business requirements into scalable Salesforce solutions.
• Evaluate and integrate AppExchange tools and third-party integrations to extend platform capability.
• Provide light custom development (Apex, Lightning Web Components, or similar) where declarative tools aren't sufficient.
• Document configurations, processes, and platform changes to support long-term maintainability.

Job Qualifications

• A Bachelor's degree in Information Technology.
• 3+ years of hands-on Salesforce administration experience, including user/security management, Flow Builder, and reporting/dashboards.
• Demonstrated experience building and maintaining declarative automation (Flows, validation rules, approval processes) in a production org.
• Direct experience configuring a CPQ or quoting solution (Salesforce CPQ, or comparable quoting/pricing tool) — this is not a nice-to-have.
• Salesforce Administrator certification (ADM 201) at minimum; Advanced Administrator or Platform App Builder strongly preferred.
• Proven ability to work independently in a remote environment, managing competing priorities across multiple internal stakeholders.

• Working knowledge of Apex and/or Lightning Web Components for light custom development.
• Experience in a GovCon, professional services, or IT/cybersecurity reseller environment.
• Familiarity with integrating Salesforce with finance, contracts, or PSA/PPM tools.
• Salesforce CPQ Specialist or Platform Developer I certification.