Sales Manager, SMB (New York City)
Job Description
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The Role:
Our SMB sales team is growing, and weâre hiring our first dedicated SMB Sales Manager in New York City to report to the VP of Sales and build the foundations for this segment in the market. Youâll own its people, performance, and playbook. This is not a role for someone looking to inherit a finished system. Youâll partner with sales leadership to build the coaching, reporting, and operating structures that help a high-agency AE team scale its land-and-expand motion. Early success means filling open SMB roles, putting a documented sales process into use, and improving forecast quality and rep productivity.
Key ownership areas:
- Own SMB performance, quota, and forecast accuracy in New York City.
- Recruit, lead, coach, and develop a growing team of quota-carrying SMB AEs, partnering with Recruiting to fill open roles.
- Build the SMB qualification framework, discovery standards, and stage gates from scratch, creating a repeatable process for fast-cycle deals.
- Establish the pipeline reviews, reporting, forecasting, and weekly deal-review cadence needed to run the team effectively.
- Coach reps to land accounts and expand seats, partnering with them on live deals to improve conversion and consistency.
- Partner with sales enablement and PMM to turn training and SMB competitive positioning into consistent execution across the team.
What You Bring:
- Experience leading a high-performing B2B sales team; depth of experience matters less than evidence that you are an exceptional leader.
- A record of delivering against sales quota in a high-velocity motion and helping a team do the same.
- A builderâs mindset, with experience creating a qualification framework or sales process rather than only inheriting one.
- Strong, direct coaching and talent-development skills, with the ability to raise the performance bar across a high volume of deals.
- Systems thinking: you can turn growth goals into useful pipeline standards, forecasting, and team rhythms without slowing reps down.
- Customer-facing judgment and an understanding of seats-based expansion, so you can help reps land accounts and grow them.
- High agency and high standards, with the comfort to build a new segment playbook alongside the team you lead.
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Metaview
View Company ProfileMetaview (operating under metaview.ai) is the premier, enterprise-grade AI-powered recruiting automation pioneer, interview intelligence innovator, and talent acquisition data infrastructure powerhouse engineered to operate as the definitive, high-velocity candidate evaluation, interview summarization, and pipeline optimization layer for scaling startups, talent partners, and global technology organizations. The company completely eliminates the severe systemic friction of modern technical and corporate recruiting workflowsâwhere talent teams lose immense operational momentum to manual note-taking, biased scorecards, inaccurate retrospective interview logs, and fragmented communication loops across applicant tracking systems (ATS)âby deploying an advanced, context-aware conversational intelligence matrix. Moving far beyond traditional, passive standalone video conferencing utilities or generic translation software, Metaview natively unifies multi-channel interview recording ingestion, automated high-fidelity structural summarization, predictive candidate feedback alignment, and cross-team interviewer training loops into a single high-availability talent intelligence core. Trusted by elite, high-performance technology teams worldwideâincluding linear operations at Brex, Genies, and Waveâthe system integrates seamlessly into standard corporate enterprise communications (including Zoom, Google Meet, Microsoft Teams, and dialers) alongside major underlying talent registries (such as Greenhouse, Lever, Ashby, and Workday) to capture, transcribe, and analyze interview interactions with production-hardened engineering precision. Under the hood, its sophisticated technical practice coordinates fine-tuned natural language processing (NLP) architectures, custom asynchronous voice tokenization pipelines, and enterprise-grade security guardrails built to comply with rigorous global data privacy, GDPR, and automated hiring compliance boundaries. What sets Metaview apart is its uncompromising dedication to replacing subjective, administrative-heavy recruiting loops with absolute structural evaluation clarity and talent acquisition velocity; by bridging the gap between performance-intensive conversational telemetry and immediate human resource deployment decisions, the firm remains the definitive cornerstone of modern algorithmic recruiting transformation and global engineering talent acquisition scale.
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