Sales Development Representative (SDR)
Job Description
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About Mitek
Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions leverage the latest advancements in biometric recognition, artificial intelligence, computer vision, and machine learning. Trusted by over 7,500 organizations worldwide, we operate globally with headquarters in San Diego, California, and offices in the UK, Spain, France, Mexico, and the Netherlands.
Our Commitment to Flexibility
We are Virtual 1st! Whether you choose to work remotely from your home office or in-person at one of Mitek’s offices, our practices, processes, and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference, wherever and whenever you work. We include an in-person meeting as part of our hiring process to live our mission: Protect What’s Real.
Our Culture
At Mitek, we believe that diverse teams are more resilient, effective, and innovative. Our strength lies in the people who power our organization, reflecting the richness of our communities and customers.
Sales Development Representative (SDR) Role
We are seeking a dynamic and motivated Sales Development Representative (SDR) to join our team.
As an SDR, you will play a crucial role in driving our sales efforts by engaging with key decision-makers, generating qualified leads, and supporting our account executives.
This position requires a proactive approach to outbound and inbound sales activities, as well as strong collaboration with cross-functional teams to refine messaging and improve outreach strategies.
What You Will Do (Essential Responsibilities)
- Generate Qualified Pipeline
- Engage decision-makers at target accounts through personalized, multi-touch outreach across phone, email, and LinkedIn.
- Partner with account executives to map strategic accounts, identify buying groups, and develop account-penetration plans.
- Set qualified meetings that create meaningful sales pipeline.
- Clearly communicate Mitek’s value across identity verification, biometric authentication, and fraud prevention.
- Convert Inbound Demand
- Respond quickly to inbound inquiries, intent signals, and campaign engagement.
- Qualify prospects based on business need, organsizational fit, buying context, and opportunity potential.
- Conduct timely post-event and campaign follow-up to convert engagement into qualified meetings.
- Coordinate closely with account executives to ensure effective handoffs and follow-through.
- Deliver Measurable Results
- Meet or exceed targets for qualified meetings set and pipeline created.
- Maintain consistent, high-quality prospecting activity while focusing on conversion and business outcomes.
- Use performance data to improve targeting, messaging, and outreach.
- Maintain accurate and timely account, contact, and activity information in Salesforce.
- Collaborate Across the Business
- Work with Sales, Marketing, and Business Operations to align account priorities, qualification criteria, and messaging.
- Share prospect feedback, recurring objections, competitive insights, and market needs to improve campaigns and sales strategy.
- Build expertise in Mitek’s buyers, solutions, markets, and competitive environment.
What You Need (Required Knowledge, Skills & Abilities)
- 1 to 3 years of sales development, business development, or related prospecting experience in B2B technology or SaaS.
- Experience prospecting into complex mid-market or enterprise accounts.
- A demonstrated record of meeting or exceeding targets for qualified meetings or pipeline.
- Confidence making cold calls, engaging senior stakeholders, and handling objections.
- Strong research, written communication, and verbal communication skills.
- Experience using Salesforce, Salesloft, LinkedIn Sales Navigator, and Clay, or comparable sales-development tools.
- Strong organization, accountability, and the ability to balance inbound and outbound priorities.
What Would Be Nice (Preferred Experience & Abilities)
- Experience selling to financial institutions, fintechs, or other regulated enterprises.
- Familiarity with identity verification, biometrics, fraud prevention, cybersecurity, or digital banking.
- Experience supporting account-based marketing and coordinated sales-and-marketing campaigns.
What We Offer
- Be part of and contribute to Mitek’s great culture and working atmosphere.
- Competitive salary, sales bonus, and comprehensive benefits package.
- Remote work in the US.
- Be part of a Nasdaq-listed, high-growth company with cutting-edge technology providing digital safety and fraud prevention to millions of users worldwide.
- Ongoing learning opportunities to level up your knowledge and career.
Our Commitment to You
We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering high-value solutions and impactful outcomes, continuously challenging convention, and caring for each other through collaboration and celebrating successes.
Benefits Offerings (may vary based on geographic location):
- Wellness: Universal, supplemental, and private healthcare plan choices.
- Financial Future: Retirement/pension plan contributions, MTK stock plan participation.
- Income Protection: Life event and disability coverage.
- Paid Time Off: Generous annual leave, company holidays, volunteer time off.
- Learning: E-learning license, tuition reimbursement, hackathons.
- Home Office Setup Allowance.
- Additional/Optional Benefits: Pet insurance, identity theft protection, legal assistance.
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Mitek Systems
View Company ProfileMitek Systems (operating at miteksystems.com) is a digital identity verification platform engineered for fraud prevention and secure authentication. Founded in 1985 and headquartered in San Diego, CA, Mitek specializes in mitigating identity fraud before it occurs, replacing outdated manual verification processes with AI-driven solutions. Under the hood, the company leverages advanced image analytics, optical character recognition (OCR), and mobile imaging technology to process and authenticate identities in real time. This allows financial services organizations and businesses globally to deliver seamless, secure digital experiences while minimizing fraud risks. With a focus on optimizing mobile user experiences, Mitek’s solutions enable remote deposit capture, in-person verification, and automated document processing, empowering enterprises to scale securely in an era of rising AI-driven threats.
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