Revenue Operations Analyst
Job Description
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What You’ll Do
We are looking for a high-energy and independent analyst to assist with planning, organizing, and enhancing the sales organization in an effort to maximize productivity as part of a quickly growing sales organization!
- To help align sales goals to company strategy and collaborate across the revenue teams, enact quality control measures to ensure consistent and reliable processes are in place to support those goals
- Strategize with sales leadership to improve sales processes (including sales methodology, enablement, and operations) and reporting to ensure proper visibility of leading indicators that inform proactive decisions
- Oversee CRM (Salesforce) performance and engagement across the sales team to ensure adoption and adherence to policy and standard operating procedures (e.g., completing missing properties, correcting mismatched records, etc.)
- Champion data hygiene: Audit and maintain Salesforce data integrity by merging duplicates, correcting inaccuracies, and running routine data-cleanup operations to ensure reliable reporting.
- Support the frontline: Serve as the first line of defense for day-to-day sales user issues, troubleshooting system roadblocks, and unblocking reps so they can focus on selling.
- Optimize the tech stack: Assist in managing and configuring our broader revenue tech ecosystem alongside Salesforce—troubleshooting issues across platforms like Outreach, Chili Piper, and Gong.
- Drive process improvement: Monitor how the sales team actually interacts with newly rolled-out processes and gather on-the-ground feedback to help leadership refine and optimize workflows.
- Tackle ad-hoc RevOps projects: Collaborate with the broader Revenue Operations team on strategic initiatives, assisting with everything from data migrations to new tool implementations.
- Build the playbook: Document standard operating procedures (SOPs) and create accessible “how-to” guides and training materials to improve user adoption.
- Surface insights: Help build and maintain reports and dashboards to give sales managers clear, accurate visibility into pipeline health and rep activity.
What You’ll Bring:
- 1+ years experience in sales, operations, and sales operations management
- Experience working in SaaS or a fast-paced startup environment
- Intrinsically motivated. No one needs to tell you what to do, you just do it.
- Excellent presentation, communication, and interpersonal skills
- Demonstrated ability to summarize key insights and effectively communicate them to leadership (especially Revenue Operations)
- Experience with following defined processes using a CRM (Salesforce is a plus)
- Innate interest in startups, sales, and technology, with a strong desire to be a top performer
- Strong organizational and time management skills
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Tekmetric
View Company ProfileTekmetric (operating at tekmetric.com) is a leading cloud-based auto repair shop management software platform engineered to modernize, streamline, and scale independent automotive service centers and multi-location franchises. Founded in 2015 by Sunil Patel and Prasanth Chilukuri and headquartered in Houston, Texas, Tekmetric replaces slow, paper-heavy shop management tools with a high-speed, end-to-end digital operating system for shop owners, service writers, and mechanics. Under the hood, the SaaS platform integrates real-time digital vehicle inspections (DVIs) with photo/video attachments, automated estimate building, integrated parts ordering, labor rate guides, two-way texting, text-to-pay, and custom analytics dashboards. Backed by growth equity from Susquehanna Growth Equity, Tekmetric enables thousands of repair shops to eliminate phone tag, increase average repair order (ARO) values through transparent inspection reports, and run frictionless multi-shop operations.
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