Remote Student Success Manager

About the Role: Assist World is recruiting on behalf of a U.S.-based healthcare education and consulting firm specializing in peptide therapy and regenerative health. We are seeking a Student Success Manager to support healthcare professionals throughout their learning journey, delivering a seamless, high-quality client experience through responsive communication and onboarding support.

What You'll Do

• Manage and respond to inbound customer inquiries via email, CRM (Go High Level), and online community platforms.
• Support new client onboarding by addressing general program inquiries and guiding users through initial steps.
• Assist with enrollment-related queries and help clients navigate the registration process.
• Maintain organized records of client interactions within internal systems and escalate complex issues when required.

What You Bring

• 1–3 years of experience in customer support, client services, or similar roles.
• Experience using Go High Level (GHL) CRM and proficiency in Google Workspace.
• Strong written and verbal communication skills with high attention to detail.
• Bonus: Experience supporting online education platforms or exposure to the healthcare/medical industry.

Benefits

• Salary of $1,000 - $1,100 per month.
• 100% fully remote role with no time trackers.
• $50 birthday bonus, $200 testimonial bonus, and a $500 monthly raffle entry.
• Full-time role (40 hours/week) aligned with Central Standard Time (CST) working hours.