Remote Hospice Triage RN

About Us

Built around a mission to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home health providers since 2008. Utilizing best-in-class technology, IntellaTriage provides round-the-clock direct access to licensed, registered nurses using client-customized protocols for patient-centered, compassionate care.

We are growing rapidly and excited to support our clients’ nursing staff in the field by leveraging our remote team of nurses to manage after-hours care delivery. Our triage nurses become an extension of our clients’ care team, and they trust us to support them and their patients during their non-core hours. Learn more at www.intellatriage.com.

The Role

We are seeking a compassionate registered nurse (RN) to join our growing team! In this role, you will provide critical after-hours support, triaging hospice patients and family needs over the phone with professionalism and empathy. You will help ensure timely interventions and coordination of care for patients receiving hospice services.

Key Responsibilities

• Provide telephone triage for hospice patients and families
• Assess patient conditions and determine appropriate next steps
• Collaborate with on-call teams to coordinate care and resources
• Accurately document all communications and interventions
• Maintain a calm and professional demeanor while handling urgent calls.

Requirements

• Active multistate Registered Nurse (RN) license
• Hospice, palliative, or end-of-life care is strongly preferred
• Must be comfortable with technology and electronic medical records (EMR) utilized for documentation of calls
• Ability and comfort with typing documentation and notes in a fast-paced environment
• Must be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
• Strong communication and critical thinking skills
• Ability to work independently in a remote environment
• This is a remote position that requires consistent attendance, active communication, and reliable internet connectivity during all scheduled shifts to support timely patient care coordination

Benefits

All Remote Hospice Triage RNs, once trained to their originally assigned team are paid $25 per hour. There are multiple opportunities to increase the hourly rate with the potential to earn up to $28 an hour within your first 6 months of hire. All nurses are eligible for a $2 shift differential for overnights and a $2 shift differential for weekends (Friday evening, Saturday & Sunday). All part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year). All part-time and full-time nurses are eligible to participate in our 401(k) plan. Full-time nurses may also participate in medical, dental, vision, and/or supplemental insurances.