Registered Nurse (RN) Healthcare Advocate

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S.-based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

About the Role

As a Registered Nurse (RN) Healthcare Advocate with Solace, you'll work with patients throughout their healthcare journey.

In the RN Advocate role, you will guide patients through difficult and complex health concerns and help them achieve their health and wellness goals while also addressing their Social Determinants of Health (SDOH). You’ll be an empathetic listener and an action-oriented guide who will work to actually resolve patients' problems.

What You’ll Do

• Learn Solace's proprietary system, tools, technology, and expectations, while also providing your unique experience in every interaction.

• Build strong, trusting relationships with patients, where listening and empathy are the foundation for every interaction.

• Be able to identify and prioritize patients’ needs and build out a care plan to ensure consistent action over time.

• Develop comprehensive patient care plans that holistically address social determinants of health, i.e., food resources, transportation access, and support at home.

What You Bring to the Table

• A Registered Nurse (RN) license in good standing.

• Experience working with diverse patient populations.

• Empathy: You care deeply about people and have a drive to fight for those who can't fight for themselves.

• Clinical and Organizational Skills: As an experienced RN, you can balance multiple tasks and work under pressure.

• Technical Adaptation: You're able to learn new systems quickly and efficiently.

• A Bias Toward Action: When you see something needs to get done, you step in and take care of it.