Recruitment Team Lead

About Us

We are seeking an experienced and motivated Recruitment Team Leader to lead a team of recruiters supporting a US healthcare client. This role is responsible for driving recruitment performance, coaching and developing recruiters, managing day-to-day recruitment operations, and building strong relationships with client stakeholders.

The ideal candidate is a proactive leader with strong people management skills, a passion for recruitment, and the ability to thrive in a fast-paced, high-volume environment. Healthcare recruitment experience is highly advantageous, along with exposure to US or international recruitment.

The Role

Lead, mentor, coach, and develop a team of Recruiters.

• Conduct daily team huddles and regular one-on-one coaching sessions.
• Monitor recruiter productivity and provide ongoing performance feedback.
• Support the onboarding and training of new recruiters.
• Foster a high-performance, collaborative, and accountable team culture.
• Manage team attendance, leave, performance, and employee engagement.
• Identify development opportunities and implement individual development plans.
• Manage the end-to-end recruitment process, ensuring consistency, efficiency, and quality across all hiring activities.
• Oversee recruiter workloads and ensure effective prioritisation of vacancies.
• Ensure vacancies are managed with urgency while maintaining quality standards.
• Review sourcing strategies and implement continuous improvements to recruitment processes.
• Drive proactive talent pipelining initiatives.
• Monitor recruitment workflows to ensure compliance with client processes, policies, and service level agreements (SLAs).
• Identify operational challenges and implement solutions to improve recruitment performance.
• Ensure accurate and timely communication throughout the recruitment lifecycle.
• Build and maintain strong relationships with Marquis Health hiring managers and Talent Acquisition leadership.
• Attend operational meetings and recruitment review sessions.
• Provide recruitment updates, market insights, and hiring recommendations.
• Ensure client service standards and agreed service level agreements are consistently achieved.
• Escalate recruitment risks and challenges with practical, solution-focused recommendations.

Monitor and continuously improve key recruitment metrics, including:

• Time-to-Fill
• Time-to-Submit
• Candidate Pipeline Health
• Interview-to-Offer Ratio
• Offer Acceptance Rate
• Recruiter Productivity
• Fill Rate
• Candidate Experience
• Data Quality within the Applicant Tracking System (ATS)
• Analyse recruitment data to identify trends, eliminate bottlenecks, and implement actions that improve team performance.
• Ensure recruitment activities comply with US employment regulations, client requirements, and internal company policies.
• Maintain accurate and up-to-date records within the Applicant Tracking System (ATS).
• Ensure all recruitment documentation is complete, accurate, and audit-ready.
• Prepare and submit recruitment reports to ReWorks and Marquis Health.
• Maintain strict confidentiality of candidate and client information.
• Support the implementation of new recruitment processes, systems, and initiatives.

Requirements

• Diploma or Degree in Human Resources, Business Administration, Psychology, or a related field (preferred).
• Minimum of 1 year's experience leading or supervising a recruitment team.
• Healthcare recruitment experience is highly advantageous.
• Experience supporting US recruitment or international recruitment is preferred.
• Experience working in a high-volume recruitment environment.
• Experience using Applicant Tracking Systems (ATS).
• Strong computer literacy and confidence learning new recruitment technologies.
• Tech-savvy with the ability to quickly adapt to new systems and processes.
• Experience with recruitment software and ATS platforms is advantageous.