QA Engineer

About the Role

We are seeking an experienced QA Engineer to join our client's team and play a critical role in ensuring the quality, reliability, and performance of our software products.

This role is ideal for someone who enjoys both manual and automated testing while working in a fast-paced Agile environment. Initially, the primary focus will be on manual testing to help address a backlog of product enhancements and validation efforts. Once this phase is completed, the role will transition toward expanding and maintaining a comprehensive automated regression test suite, with an expected long-term split of approximately 60% manual testing and 40% automation, working alongside another QA team member.

You will be responsible for designing and executing testing strategies, validating new features, building and maintaining automation frameworks, identifying defects, and collaborating closely with Development, Product, Support, and Engineering teams throughout the software development lifecycle.

The ideal candidate has strong automation experience, is comfortable switching between manual and automated testing as business priorities evolve, thrives in rapidly changing Agile environments, embraces AI-assisted tooling, and is passionate about delivering high-quality software across web, mobile, and desktop applications.

Responsibilities

Quality Assurance & Manual Testing

• Design, develop, and execute comprehensive test plans, test cases, and test scripts.
• Perform manual testing across web, mobile, and Windows desktop applications, with an initial focus on validating a large backlog of features and enhancements.
• Execute functional, regression, integration, smoke, exploratory, compatibility, and performance testing activities.
• Validate new features, bug fixes, and releases against business and technical requirements.
• Ensure software quality throughout the entire software development lifecycle.

Test Automation

• Design, build, maintain, and improve automated test frameworks and regression test suites.
• Develop automated tests using tools such as Ranorex, Mabl, Postman, Selenium, or similar technologies.
• Expand automation coverage across critical user workflows following the completion of the current manual testing phase.
• Integrate automated testing into CI/CD pipelines and release processes.
• Leverage AI-powered testing tools and automation capabilities to improve testing efficiency, quality, and coverage.

Defect Management & Analysis

• Identify, document, reproduce, prioritize, and track software defects.
• Collaborate with developers to investigate root causes and validate fixes.
• Perform risk assessments and support release readiness decisions.
• Participate in root cause analysis and recommend preventive improvements.

Agile Collaboration

• Work closely with Product Managers, Developers, Technical Support, and cross-functional teams to ensure quality standards are met.
• Participate in Agile ceremonies including sprint planning, backlog refinement, standups, retrospectives, and release planning.
• Provide testing estimates, risk assessments, and quality recommendations.
• Promote shift-left testing practices and advocate for quality engineering best practices.

Test Environments & Tooling

• Maintain test environments, test data, and testing configurations.
• Utilize Azure DevOps for test management, defect tracking, reporting, and collaboration.
• Support testing efforts in cloud and virtualized environments.
• Maintain testing documentation and ensure complete traceability of testing activities.

Customer & Production Support

• Investigate and validate customer-reported issues.
• Partner with Engineering and Support teams to diagnose production issues.
• Verify production fixes and support release validation activities.

Requirements

• 6+ years of experience in Software Quality Assurance.
• Strong experience with both manual and automated testing.
• Willingness to focus primarily on manual testing initially, transitioning toward automation as project priorities evolve.
• Experience testing:
• Web applications
• Mobile applications
• Windows desktop applications
• Hands-on experience with automation tools such as:
• Ranorex
• Mabl
• Postman
• Selenium (or similar frameworks)
• Experience building and maintaining automated regression suites.
• Experience working in Agile/Scrum environments.
• Experience using Azure DevOps for:
• Test management
• Defect tracking
• Reporting and collaboration
• Experience working in fast-paced software development environments.
• Strong understanding of software testing methodologies and QA best practices.
• Experience integrating automated testing into CI/CD pipelines.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal English communication skills.
• Ability to work independently while collaborating effectively within distributed teams.

Nice-to-Haves

• Experience with AI-powered testing tools and AI-assisted QA workflows.
• ISTQB, ISEB, or equivalent QA certification.
• Experience with performance testing tools such as JMeter.
• Experience testing cloud-hosted applications and virtualized environments.
• Familiarity with accessibility, security, and compliance testing.
• Experience in healthcare, dental, medical, or other regulated software industries.
• Experience working within globally distributed engineering teams.
• Exposure to Azure cloud environments, VMware, or Hyper-V.
• Continuous learning mindset with an interest in emerging QA technologies.

Benefits

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!