Project Manager (B2B Products)

About Us:

Platinumlist is the Middle East's leading online ticketing platform. Founded in Dubai in 2009 and bootstrapped from day one, we've ticketed 100,000+ events to date and serve 9M+ registered users across MENA. In 2025 alone: 10M+ tickets sold (+38% YoY) across 7000+ events and experiences — from intimate gatherings to stadium shows, waterparks to world-class festivals across the UAE, Saudi Arabia, Qatar, Oman, Bahrain and beyond.

Our B2B division builds the tools organisers run their business on: organiser panels, box-office and sale consoles, reporting, billing, and a growing family of AI-powered products.

Your Role:

• Driving the development and enhancement of B2B products in collaboration with the Product Manager and Development Team;
• Delivering tailored project solutions from conception to completion;
• Supporting RFP responses and partner communications.

Key Responsibilities:

• Delivery of the B2B team: sprint planning, groomings, retros, daily discipline, scope and carry-over control.
• The release train: statuses, fix versions, review/merge SLAs, release notes. You chase dependencies (design, QA, other teams) in writing and close the loop every time.
• Inbound flow: intake and triage of feature requests, operational tasks and data requests. You give requesters clear answers and turn the worthy ones into well-formed tickets.
• Small discovery: take a raw request and shape it — value, scope, acceptance criteria.
• Your own control system: advanced Jira (JQL, dashboards, automation rules) plus AI-powered automations you build yourself.
• Make decisions stick: retro action items get logged, ticketed and reported on until they're done.
• Communicate outwards: explain technical capabilities and constraints to organisers, partners and occasionally government bodies in plain language; support RFP responses, their logistics and deadlines.

Requirements

• 4+ years managing delivery in web/product companies, with distributed teams.
• Proficiency in Project Management frameworks (Agile, SCRUM, Waterfall).
• Strong technical aptitude: web and mobile technology, development cycles, API understanding, developer communication skills, analytical thinking.
• Discovery basics: user thinking, scoping, acceptance criteria.
• Exceptional organisational and stakeholder management skills.
• AI as a daily tool. You work with LLM tools every day, you've built automations that actually run, and you know where AI works and where it doesn't.
• Fluent English and Russian: the team works in Russian; the company, partners and documentation work in English. Strong written culture in both.

Benefits

• A dynamic and inclusive work environment.
• The opportunity to work with a leading ticketing provider.
• A chance to contribute to the entertainment industry and help shape experiences for millions of users.