Program Coordinator

About Total Health: Total Health is a medical education company dedicated to creating high-quality educational programs and experiences for oncology healthcare professionals. They develop and execute live, virtual, and hybrid conferences that bring together leading experts, healthcare providers, industry partners, and patient perspectives.

The team combines thoughtful program development with exceptional execution to deliver education that is relevant, engaging, inclusive, and impactful for the oncology community.

Summary:

The Program Coordinator plays a key role in the planning, promotion, and execution of multiple medical education programs throughout the year. Coordinators take ownership of their assigned programs from initial planning and attendee recruitment through on-site execution and post-event reconciliation.

This position requires someone who can confidently manage competing priorities, communicate professionally with a wide range of stakeholders, anticipate needs, and take ownership of details and deadlines. Successful candidates will be comfortable working independently while collaborating closely with a remote, cross-functional team.

This is a hands-on role for someone who enjoys both behind-the-scenes planning and being on-site to bring an event to life. Frequent travel is an essential part of the position, including weekend travel and event execution.

Key Responsibilities:

• Coordinate the planning and execution of multiple live, virtual, and hybrid oncology education programs from initial planning through completion.
• Develop and maintain program timelines, task lists, budgets, and key deliverables to ensure programs remain on schedule and within budget.
• Take an active role in attendee recruitment for assigned programs, developing and executing targeted outreach strategies to drive registration and achieve attendance goals.
• Serve as a primary point of contact for program faculty, vendors, venues, partners, and other stakeholders throughout the planning process.
• Coordinate faculty logistics, including invitations, scheduling, travel, accommodations, meeting materials, and on-site needs.
• Manage event logistics including venue coordination, food and beverage, audiovisual requirements, room setups, signage, shipping, registration, and other operational details.
• Coordinate with internal departments, including Sales, Marketing, Accreditation, and Finance, to ensure program deliverables are completed accurately and on time.
• Track program expenses, invoices, and budget activity while identifying potential discrepancies and opportunities for cost efficiencies.
• Schedule and facilitate planning calls, internal check-ins, and post-program debriefs, ensuring action items are documented and completed.
• Provide hands-on, on-site event management, including registration, faculty and sponsor support, vendor coordination, room management, and troubleshooting.
• Anticipate potential challenges and proactively identify solutions before they impact the program, faculty, partners, or attendees.
• Maintain organized and accurate program records, documentation, and internal tracking systems.
• Support adherence to applicable medical education, accreditation, and industry compliance requirements.
• Identify opportunities to improve internal processes, program execution, and the overall attendee experience.
• Support additional programs, initiatives, and special projects as needed.

Education:

A Bachelor’s Degree is preferred.

Professional Skills and Requirements:

• A Bachelor’s degree or equivalent relevant professional experience.
• Minimum of 3 years of experience in meeting planning, conference management, event operations, medical education, hospitality, or a related field; healthcare or medical education experience is preferred.
• Exceptional organizational skills with strong attention to detail and follow-through.
• Demonstrated ability to independently manage multiple programs, deadlines, and competing priorities in a fast-paced environment.
• Strong written and verbal communication skills and the ability to communicate professionally with physicians, partners, vendors, clients, and colleagues.
• Strong problem-solving and critical-thinking skills, with the ability to navigate unexpected changes calmly and effectively.
• Proficiency in Microsoft Office; experience with event management, project management, registration, or CRM platforms is a plus.
• Strong interpersonal and customer-service skills.
• Ability to work effectively both independently and as part of a remote, cross-functional team.
• A strong sense of ownership and accountability, with the ability to independently drive assigned programs toward established attendance, budget, timeline, and execution goals.
• A growth-oriented mindset with a commitment to continuous improvement, collaboration, and shared team success.
• Ability and willingness to travel up to 50% of the time, including frequent weekend travel and occasional early-morning or evening event responsibilities.

What Success Looks Like:

• Successful Program Coordinators at Total Health are highly organized, accountable, and proactive. They take ownership of their programs, communicate early and often, stay several steps ahead of deadlines, and understand that a successful meeting is measured by more than flawless logistics.
• They actively work toward program goals, including attendee recruitment and registration, while ensuring faculty, partners, vendors, and attendees receive a high-quality experience.
• Our Program Coordinators are equally comfortable developing a program timeline from their home office, communicating with a nationally recognized physician, conducting targeted outreach to prospective attendees, reviewing a hotel banquet order, managing an on-site registration desk, and quickly solving an unexpected challenge during a live event.

Why Join Total Health?

At Total Health, their work is centered on creating meaningful educational experiences that can ultimately contribute to better oncology care. Their programs and company culture are guided by a commitment to:

• Evidence-based, unbiased medical education
• Meaningful representation of diverse voices in science and medicine
• Detail-driven, thoughtful program execution
• Health equity and addressing disparities in cancer care
• Geographic, cultural, and professional diversity
• Gender equity in faculty and leadership opportunities
• Incorporating the often-unheard patient perspective

Join Us in Making a Difference

If you are energized by fast-moving work, enjoy taking ownership of complex projects, and want to help create exceptional educational experiences for the oncology community, they would love to hear from you.