Job Description
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We are seeking a Product Owner to join our growing product team. You’ll collaborate closely with technical teams, product designers, and stakeholders, taking ownership of product functionality from concept to launch and ongoing optimization. This is a hands-on position where you will play a key role in translating business needs into actionable solutions that support scalability and efficiency.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
- Drive all processes related to product definition, development, and launch.
- Collaborate closely with the Product Manager to align on the product vision and core functionalities, and ensure they are communicated throughout the product development lifecycle.
- Work with internal and stakeholders to define product features based on customer needs, provide regular progress updates, and present outcomes.
- Manage the product backlog: break down high-level features into user stories and tasks, define clear acceptance criteria, and prioritize effectively.
- Support development teams during iterations by clarifying requirements and adjusting priorities to maximize business value.
- Monitor product progress at every stage and proactively identify and mitigate risks.
You are a perfect match if you have:
- 3+ years of experience as a Product Owner, Product/Project Manager, or Business Analyst in an Agile environment.
- Experience in B2B product management (CRM, BSS, OMS) is a strong advantage.
- Solid understanding and hands-on experience with Agile methodologies.
- Technically proficient: able to grasp high-level architecture and technical concepts.
- Previous experience in a software development company, ideally with a focus on web applications.
- Upper-intermediate or higher level of English (spoken and written).
- Strong analytical and problem-solving capabilities.
- Excellent communication and presentation skills.
- Analytical person who can control the details but still see the full picture;
- Organized and formal so that communication will always be clear, and everyone is harnessed;
- Learning and continuous improvement in nature;
- Excellent communication and presentation skills (grouped into soft skills for effective stakeholder engagement, as well as technical skills, such as data-driven decision-making);
- Diplomatic and pragmatic - works with many stakeholders and drives for the optimal result;
- Planning and visualization skills.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format - remote, office-based, or hybrid and engage in team-building activities.
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
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MMDSmart
View Company ProfileMMDSmart is a premier, enterprise-grade cloud communications and CPaaS (Communications Platform as a Service) provider engineered to orchestrate massive-scale messaging, voice, and engagement ecosystems. Operating as a tech-enabled global connectivity hub, the company eliminates the operational friction of traditional, legacy telecommunications models—which frequently suffer from inconsistent route quality, delayed OTP (One-Time Password) delivery, and fragmented multi-channel visibility—by seamlessly deploying advanced smart-routing telemetry, rigorous carrier-grade messaging architectures, and cohesive cross-channel engagement frameworks. Moving beyond rigid legacy wholesale-telecom paradigms, MMDSmart empowers global enterprises, mobile operators, and Tier-1 organizations to dynamically synchronize their SMS (A2P), voice-callback, and AI-enabled chatbot pipelines with elite, scalable, and audit-ready execution. Under the hood, their sophisticated proprietary operational infrastructure—built on a foundation of 180+ countries of coverage—natively manages complex high-volume traffic ingestion, instantaneous sentiment-analysis routing, and automated conversion-focused communication workflows, providing the necessary operational foundation to support critical business interactions. What sets MMDSmart apart is its uncompromising dedication to frictionless communication-orchestration; by bridging the gap between highly technical, performance-intensive telecom infrastructure demands and accessible, high-velocity digital-engagement interfaces (such as MessageWhiz), the firm empowers modern organizations to radically accelerate their customer-conversion velocity, eliminate systemic communication bottlenecks, and build an unassailable foundation for continuous commercial and institutional dominance in the modern, AI-transformed global-telecom landscape.
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