Product Manager, Access Reviews

Lumos is making it a joy for companies to manage their apps and identities. Access Reviews is one of our most widely adopted products — the surface where customers prove, to auditors and to themselves, that the right people have the right access. It's used by compliance and IT teams and by the managers who review access on a cycle and want to spend as little time in it as possible.

As Product Manager, Access Reviews, you'll own the next chapter: moving reviews from something people complete to something that largely runs itself. Agents configure, scope and run reviews through our API and MCP. AI makes the obvious decisions. Humans step in only where judgment is genuinely required. And the definition of what can be reviewed expands — from applications to identities, policies, and the non-human identities and AI agents now operating inside every enterprise.

This is a customer-facing product role with real ownership: strategy, quarterly plan, craft, and outcomes. You'll report to the Head of Product and work closely with engineering, design, and our customer-facing teams.

✨ Your Responsibilities

• Agent-first reviews. Own the agentic core of the product: agents that configure, scope, launch and run reviews via API and MCP, and reviews triggered by events rather than calendars. This is the primary focus of the role.

• Autonomous decisioning and reviewer trust. Make AI a trusted teammate — auto-decisioning where the answer is unambiguous, clear reasoning where it isn't, and a review experience people advocate for rather than tolerate.

• Expand what can be certified. Take reviews beyond applications: identity-centric reviews, policy reviews, and reviews over non-human identities and AI agents — a governance problem the industry has not yet solved.

• Roadmap and quarterly plan. Own the strategy and quarterly gameplan for a critical product surface, and make the trade-offs between new review coverage, agentic depth, and fitting how customers actually operate.

• Compliance credibility. Ensure what we ship produces defensible, audit-ready evidence — the product has to hold up in a real audit, not just look rigorous.

• Customer and field partnership. Work directly with customers, prospects and our field teams, and turn what you learn there into product decisions.

🙌 What We Value

• Product management experience owning a customer-facing product with real business impact attached — not an internal platform.

• Experience with compliance, audit, governance or risk workflows, or an adjacent high-volume human-decision product (fraud and risk review, case management, approvals).

• Shipped AI into production workflows where trust determined adoption — you've dealt with explainability, confidence, and what happens when the model is wrong, and you can reason about how you evaluated whether a recommendation was good enough to act on.

• You work AI-natively yourself. You use AI daily in your own craft — research synthesis, prototyping, writing specs, interrogating data — and you have real opinions on where it earns its place and where it doesn't. We'll ask you to show us how you work.

• A track record of changing user behavior, not just shipping features: you can point to a metric that moved because of a decision you made.

• Strong product craft and design partnership — comfortable in the details of a table, a queue, a decision flow.

• Comfortable in front of customers and auditors.