Principal DevOps Engineer

As a product-driven company founded by engineers, we know the value of a great engineering culture, and we’re looking for a Principal DevOps Engineer to join a team built from the ground up on trust, teamwork, and tight feedback loops.

You’ll work collaboratively using a modern tech stack (Kubernetes, AWS, Terraform, .NET) to help Gearset run a scalable, secure, and reliable service, and enable development of the solution to scale with the rapid growth of the company.

We live by our core values, which aren’t just nice words—they guide us through day-to-day challenges and are the foundation of how we work together. Our pragmatic approach has allowed us to maintain the ability to release updates to our application multiple times a day, even as we add new features to the product and expand our global footprint.

What’s the opportunity for a Principal DevOps Engineer at Gearset?

• Be an integral part of building and supporting our multi-tenant infrastructure, running in multiple regions across the globe, all powered by AWS and Kubernetes.

• Enjoy high autonomy and real ownership to help shape and drive our technical roadmap based on where you see the greatest value and engineering impact.

• Work on critical production infrastructure used by thousands of teams and help us maintain our excellent reputation for delivering a service with minimal downtime, even when we're making complex changes behind the scenes.

• Get involved in building and maintaining the automation that allows our engineering team to safely release updates to our product multiple times per day.

• Continuously improve the security of our infrastructure and our ability to detect and respond to issues.

• Collaborate with and support teams across the organization, including developers, designers, data engineers, marketers, and salespeople, to make a real difference to our customers.

What you’ll achieve

• Operate and evolve our infrastructure to help scale for an ever-growing user base, and support a team developing our increasingly sophisticated SaaS.

• Work closely with developers to ensure our application and infrastructure work in harmony, using your expertise and rigor to make sure changes are rolled out safely and smoothly.

• Lead initiatives to fortify our security measures and keep our customers’ data secure.

• Work with teams across Gearset to deliver infrastructure that supports their impactful work.

• Contribute your experience and insight to a collaborative, self-directed team with autonomy over its roadmap and practices.

About you

• Have in-depth practical experience working on AWS (VPC networking and security, IAM, EC2, Postgres RDS, S3, EKS).

• Have experience running production-level services in Kubernetes and managing and maintaining clusters.

• Practical experience automating the management of infrastructure with Terraform.

• Experience in the configuration and running of a CI/CD pipeline.

• Previous experience supporting the operation of a hosted, multi-tenant SaaS product at scale.

• Comfortable giving and receiving constructive feedback to make your work even better.

• Approach your work with pragmatism, prioritizing iteration, and delivering value over process and deliberation.

Great to haves

• Experience with .NET/C#.

• Experience working in an agile development team with a focus on delivering value early.

• Experience with building observability and alerting into systems.