Practice Transformation Specialist (PTS)

Direct Practice Support:

• Implement products and execute ACO initiatives with direction from Market Leadership.
• Accountable for implementing and supporting wellness visits, transitions of care, active management, and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans.

ACO Training & Development:

• Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies.
• Provide continual assessment of practice’s and staff’s training needs.
• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.

Customer Success:

• Listen to practices' concerns, relaying important information to Manager/Leads to understand opportunities for improvement.

Minimum Qualifications:

• Must be a resident of South Carolina.
• Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes.

Preferred Knowledge, Skills, and Abilities:

• Excellent oral and written communication skills (e.g., public presentation skills), organizational and project management skills, and team-building skills.
• Familiarity with process mapping and workflow analysis tools.
• Excellent computer skills and willingness to learn additional software applications.

Physical Requirements:

• Sitting for prolonged periods of time.
• Extensive use of computers and keyboard.
• Occasional walking and lifting may be required.
• Ability to travel to practices up to 25% in South Carolina (approximately a few times a month).