People Operations Manager

At Sleep Doctor, we’re helping millions get a full night’s rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. If you’re passionate about making better sleep possible—and want to help reshape the future of sleep care—we’d love to meet you.

This is a hands-on role for someone who enjoys building scalable HR processes while serving as a trusted partner to leaders and employees. You’ll help oversee day-to-day People Operations functions—including HR operations, employee relations, recruiting, performance management, compliance, compensation administration, and benefits—helping create an exceptional employee experience across a growing, multi-state organization.

Manage all core HR operations, including onboarding, offboarding, employee records, HRIS administration, and PEO partnership.

• Ensure HR processes are efficient, scalable, compliant, and employee-focused.
• Maintain accurate employee data, reporting, and HR documentation.
• Identify opportunities to improve systems and streamline workflows.

Serve as a trusted advisor to managers and employees on employee relations matters.

• Coach managers through performance concerns, workplace issues, and difficult conversations.
• Support investigations, documentation, corrective actions, and conflict resolution while ensuring consistency and fairness.

Administer the company’s performance management program, including goal setting, performance reviews, calibration, and employee development.

• Partner with managers to improve coaching, feedback, and accountability.
• Track completion and ensure a consistent employee experience across the organization.

Manage recruiting operations from requisition through onboarding.

• Partner with hiring managers to deliver an exceptional candidate experience.
• Oversee interview scheduling, offers, background checks, onboarding, and new hire orientation.
• Manage employee referral programs and recruiting processes.

Partner with brokers, benefit vendors, and our PEO to ensure smooth administration of employee benefits.

• Support employees by answering benefit questions and resolving benefit-related issues.
• Assist with annual open enrollment and ongoing benefit communications.

Help maintain compliance with federal, state, and local employment laws while partnering with General Counsel on complex matters.

• Update HR policies and procedures as regulations evolve.
• Support audits and ensure HR documentation is complete, accurate, and compliant.

Administer annual compensation review and bonus processes.

• Prepare HR reports, compensation analyses, and workforce metrics to support leadership decision-making.
• Support ongoing People programs and initiatives that enhance employee engagement and organizational effectiveness.

We’re committed to a vision of millions waking rested and ready.

• We are Human First because our patients and teammates are why we’re here.
• We are growing rapidly but sustainably because we are committed to Relentless Progress.
• Run into a challenge or a new opportunity? We tackle it as a team because we know that we are Stronger Together.
• We’re going to push you to ask big questions and find bold answers. Everyone has a seat at the table, regardless of their title or job description