People Operations Generalist

Serves as a key point of contact for employee inquiries, manages intake and triage of requests, and supports payroll, HRIS, and compliance activities.

What You’ll Do:

• Serves as a primary point of contact for employee inquiries, managing and responding to requests received through shared inboxes, collaboration tools, and other intake channels; triages inquiries, resolves routine issues, and escalates complex matters as appropriate.
• Supports the day-to-day operations of People Operations by coordinating employee lifecycle activities, including onboarding, offboarding, and employee changes, ensuring a seamless and positive employee experience.
• Maintains HRIS data integrity by processing employee transactions, ensuring accurate and timely updates to employee records and supporting data validation and auditing activities.
• Provides backup support for payroll operations, including reviewing payroll reports, assisting with payroll cycles, and supporting compliance with multi-state payroll tax requirements, as needed.
• Maintains documentation of payroll and People Operations processes to support internal controls, audit readiness, and business continuity.
• Supports compliance with federal, state, and local employment and payroll laws, ensuring proper documentation, record retention, and adherence to internal policies and procedures.
• Collaborates cross-functionally with teams such as Total Rewards, Finance, and Talent.
• Monitors trends in employee inquiries and operational workflows, contributing to the development of knowledge base content, standard operating procedures, and process improvements to enhance efficiency and service delivery.
• Evaluates People Operations processes, identifying opportunities for increased efficiency, improved controls, and enhanced employee experience; participates in implementation of process improvements.

Qualifications:

• Minimum 2 years in an HR generalist or people operations role performing employee onboarding, offboarding and administration support.

Bonus Points If You Have:

• Bachelor’s degree in Business Administration, Human Resources or related field of study.
• PHR, SHRM-CP

Total Rewards:

• Eligible for Full-Time Regular benefits, including medical, dental, vision and life insurance coverage.
• Includes an option for Medical, Dental, and Vision insurance to be paid at 100% by company for the employee only coverage.