Payroll Specialist

We are seeking an experienced Payroll Specialist to manage end-to-end payroll processing for employees across the United States and Canada using ADP Workforce Now (WFN). The ideal candidate has strong knowledge of multi-state U.S. payroll, Canadian payroll regulations and tax compliance, along with exceptional attention to detail and customer service skills.

Key Responsibilities

• Process bi-weekly payroll for U.S. and Canadian employees using ADP Workforce Now (WFN)
• Ensure accurate calculation of wages, overtime, bonuses, commissions, deductions, and taxes
• Maintain employee payroll records, including new hires, terminations, promotions, salary changes, and benefit deductions
• Process payroll adjustments, retroactive pay, garnishments, and off-cycle payrolls as needed
• Reconcile payroll reports and general ledger entries
• Ensure compliance with federal, state/provincial, and local payroll tax regulations in the U.S. and Canada
• Coordinate tax filings with ADP
• Support year-end activities, including W-2s, T4s, and other required tax reporting
• Respond promptly to employee payroll inquiries and resolve discrepancies
• Partner with HR and Finance to ensure payroll data accuracy
• Assist with payroll audits and provide supporting documentation
• Maintain confidentiality of employee information and payroll records
• Identify opportunities to improve payroll processes and system efficiencies

Required Qualifications

• 3–5+ years of payroll processing experience
• Hands-on experience with ADP Workforce Now (WFN) is required
• Experience processing payroll for both U.S. and Canadian employees
• Strong knowledge of:
• Multi-state U.S. payroll laws
• Canadian payroll legislation
• Payroll taxes and compliance requirements
• Garnishments and wage deductions
• Experience reconciling payroll reports and working with general ledger accounts
• Proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, formulas)
• Excellent analytical, organizational, and problem-solving skills
• Strong communication
• Ability to handle confidential information with discretion

Preferred Qualifications

• Certified Payroll Professional (CPP) designation preferred
• PCP or CPM certification through the National Payroll Institute (Canada) is a plus
• Experience supporting payroll for 300+ employees across multiple entities or locations
• Experience with HRIS, timekeeping, and benefits administration
• Knowledge of SOX controls and payroll audit processes

Key Competencies

• Accuracy and attention to detail
• Time management and ability to meet strict deadlines
• Strong organizational skills
• Critical thinking and problem solving
• Customer-focused mindset
• Ability to work independently and collaboratively

Success Measures

• The successful candidate will:
• Deliver accurate, on-time payroll every pay period
• Maintain compliance with all U.S. and Canadian payroll regulations
• Minimize payroll errors and adjustments
• Provide excellent support to employees and internal stakeholders
• Continuously improve payroll processes and reporting efficiency