Payroll & Billing Specialist

As a Payroll & Billing Specialist at G-P, you will be managing day to day activities of multi country payrolls for the LATAM region including regular and off cycle approvals and issues management.

We are looking for a focused professional with exceptional precision, a strong commitment to accuracy, and a proactive approach to problem-solving. This role requires someone who is highly adaptable and dedicated to ensuring the team's success in a fast-paced environment.

What You’ll Do

• Manage day to day activities of multi country payrolls for the LATAM region including regular and off cycle approvals and issues management.
• Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform.
• Work closely with Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls.
• Compile, review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, Zoho, Zendesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, Payzaar, ADP Celergo and/or ADP WFN.
• Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy.
• Report payroll estimates for internal reporting and funding purposes.
• Request funding of payroll, payroll taxes and third-party payments as applicable.
• Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner
• Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis.
• Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries.
• Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes.

What We're Looking For:

Minimum Requirements:

• Ability to provide information to employees on payroll processes and results as indicated on employee pay slips.
• Ability to effectively resolve customer billing and payroll questions through ticketing system.
• Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly.
• Ability to handle a high volume of time sensitive materials
• Ability to maintain confidentiality and security of data.
• Excellent command of English language (both written and verbal)
• Spanish language (preferred)
• Proficient time management skills with a strong sense of urgency.
• Excellent communication and interpersonal skills with a collaborative personality.
• Advanced skill level in Excel & PowerPoint
• Flexibility to manage multiple time zones and requirements for a global remote workforce.

Preferred Requirements:

• Nice to have: Experience managing social security and government benefit portals (IMSS, Infonavit, Fonacot, or equivalent national/international portals).