Partner Enablement Manager

Fleetio is looking for a Partner Enablement Manager to build and run the programs that make our reseller partners — Fleet Management Companies (FMCs), telematics providers, and VARs — genuinely effective at selling, implementing, and supporting Fleetio. This is a program-management-first role with a strong enablement mandate: you’ll own the full onboarding curriculum for new partners and ensure existing partners stay current as Fleetio’s product, pricing, and messaging evolve.

You’ll be the connective tissue between our reseller partners and Fleetio’s internal functions — Sales, Marketing, Product, and Support — translating what’s changing inside Fleetio into what partners need to know, do, or say differently, and translating what partners need back into clear asks for the right internal team.

What You’ll Do

• Own and run structured onboarding programs for newly signed reseller partners, covering technical/platform onboarding, sales training, value-selling methodology, and partner marketing enablement — able to run multiple onboarding cohorts concurrently without dropping details.
• Build and maintain the partner enablement curriculum: onboarding tracks, certification/training materials, playbooks, battlecards, and value-selling frameworks tailored to each partner type (FMC, telematics, VAR).
• Establish an ongoing enablement cadence beyond onboarding — proactively pushing updates to partner-facing teams whenever there’s a platform release, new feature, pricing/packaging change, or updated marketing messaging, so partners are never selling or supporting an outdated version of Fleetio.
• Act as the internal conduit for partner enablement needs: gather requirements from partners, route them to the right function (Product, Marketing, Sales Enablement, Support), and close the loop once addressed.
• Partner closely with the Partner Account Management team to identify enablement gaps surfaced through partner health, ramp speed, or performance data, and build programs to close them.
• Enhance and maintain partner-facing training content and documentation (onboarding guides, LMS content, recorded trainings, quick-reference materials) in a consistent, on-brand format.
• Track and report on enablement effectiveness — onboarding completion/time-to-ramp, training engagement, certification rates — and use that data to continuously improve programs.
• Coordinate cross-functional stakeholders (Product, Marketing, Support, Legal where relevant) to ensure enablement content stays accurate and is delivered on time around major releases or go-to-market changes.
• Support partner-facing events (kickoffs, QBRs, partner summits) with enablement content and materials.
• Maintain accurate, up-to-date records of partner enablement status (onboarding stage, certifications completed, training gaps) in Salesforce/partner tracking tools.

What We’re Looking For

• 5+ years of experience in partner enablement, sales enablement, channel program management, or partner onboarding — ideally in B2B SaaS, fleet, telematics, or a related vertical.
• Proven ability to design and run structured onboarding/enablement programs from scratch, not just execute an existing playbook.
• Exceptionally polished and organized — comfortable managing multiple onboarding programs and partner cohorts simultaneously, each at a different stage, without losing precision or missing deadlines.
• Strong program management instincts: able to build a repeatable operating cadence (not just one-off training events) and hold cross-functional stakeholders accountable to it.
• Comfortable operating across the full enablement spectrum — technical/platform onboarding, sales training, value-selling methodology, and partner marketing enablement — rather than specializing in just one lane.
• Excellent written and verbal communication skills; able to translate internal product/pricing/messaging changes into clear, partner-ready content.
• Experience building training content, playbooks, or certification programs (LMS experience a plus).
• Comfortable acting as a cross-functional conduit — confident engaging Product, Marketing, Sales, and Support to get partner needs addressed.
• Experience with CRM/partner tracking tools (Salesforce or similar).
• Familiarity with the fleet management, telematics, or FMC/VAR reseller landscape is a strong plus.