On-Premise DevOps Engineer
Job Description
Key Skills Required
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What You’ll Do
Serve as the first point of contact for on-prem customer issues, triaging and resolving infrastructure and platform support requests.
- Monitor customer’s platform health using existing observability tools
- Investigate and troubleshoot Kubernetes-based deployments to identify root causes, apply fixes, and escalate when needed
- Work hands-on with self-hosted environments to diagnose configuration, networking, and performance issues
- Document common issues and resolutions to build out internal runbooks and knowledge base
You should have:
- 3+ years of experience in a DevOps, Infrastructure, or technical support role
- Basic working knowledge of Kubernetes — comfortable reading logs, describing resources, and understanding pod/service behavior
- Familiarity with at least one major cloud provider (AWS, GCP, or Azure)
- Strong troubleshooting instincts and ability to systematically diagnose issues
- Strong written and verbal communication skills in English
- Eagerness to learn in a fast-paced environment with a high degree of autonomy
What will set you apart:
- Experience working with or supporting enterprise customers
- Familiarity with Helm charts and how they’re used to manage Kubernetes deployments
- Experience with networking concepts like DNS, TLS, proxies, or firewalls
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Arizeai
View Company ProfileArize AI is a cutting-edge artificial intelligence company that specializes in developing innovative AI solutions for businesses. With a strong focus on machine learning and data analytics, Arize AI helps organizations unlock the full potential of their data and make informed decisions. The company's expertise in AI model development, deployment, and monitoring enables businesses to optimize their operations, improve efficiency, and drive growth. Arize AI's team of experienced data scientists and engineers work closely with clients to understand their unique needs and develop tailored solutions that address their specific challenges. By leveraging the latest advances in AI and machine learning, Arize AI empowers businesses to stay ahead of the curve and achieve their goals. With its commitment to innovation, quality, and customer satisfaction, Arize AI has established itself as a leader in the AI industry. The company's solutions have a wide range of applications across various sectors, including healthcare, finance, retail, and more. Whether it's improving customer experience, enhancing operational efficiency, or driving revenue growth, Arize AI's AI-powered solutions help businesses succeed in today's fast-paced and competitive landscape. With its strong foundation in AI and machine learning, Arize AI is poised to continue making significant contributions to the industry and helping businesses thrive in an increasingly digital world.
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