Motor Finance Account Manager

About Tandem Bank: Launched in 2014 as one of the United Kingdom’s original green challenger banks, Tandem Bank operates as a fast-growing financial pioneer dedicated to shaping the future of sustainable digital banking. Proudly headquartered in the Northwest with a distributed team of over 500 professionals, Tandem empowers consumers to make smarter financial choices while actively reducing their environmental impact. Recognized in The Sunday Times Best Places to Work for 2024 and 2025, as well as the prestigious Sunday Times 100 Tech list of Britain’s fastest-growing firms, Tandem holds an Investor in Customers Gold Standard and is a Certified Great Place to Work.

Position Overview

We are seeking a highly motivated, commercially driven Account Manager (Motor Finance – Dealers) to spearhead our merchant acquisition and partnership portfolio across the Yorkshire region. In this high-impact, field-based relationship seat, your primary mission is to source, develop, and maintain long-term origination agreements with independent used car dealerships and auto brokerage networks. Operating under a target-driven framework, you will conduct face-to-face appointments, run commercial point-of-sale credit negotiations, and consultatively audit active dealer accounts to maximize their efficiency metrics. This role demands a proactive territory manager who understands retail finance, possesses excellent negotiation mechanics, and can operate autonomously to scale regional market share.

Key Responsibilities

• Territory Portfolio Development: Identify, pitch, and onboard prominent used car dealerships and vehicle brokers within the Yorkshire territory to expand retail finance volumes.
• Relationship Account Management: Manage an active portfolio of dealer accounts, analyzing sales delivery metrics to ensure partners meet efficiency goals.
• Face-to-Face Commercial Negotiations: Lead on-site dealer consultations and structured digital briefings, offering competitive motor finance facilities and underwriting parameters.
• Executive Performance Reporting: Research, digest, and present regional marketplace asset trends clearly and concisely to senior management and director-level cells.
• Regulatory Practice Enforcement: Conduct all verbal and written consumer credit conversations in a manner that is completely clear, fair, and non-misleading, conforming to regional motor industry regulations.
• Cross-Location Syncs: Set independent daily production schedules while participating actively in one-on-one evaluations and collaborative team strategy sessions (typically hosted at our Cardiff hub).

Required Skills & Qualifications

• Proven professional history running B2B account management, field sales development, or merchant relationship operations.
• Demonstrated capacity to present financial products fluidly to motor dealers, brokers, and automotive asset decision-makers of all sizes.
• Exceptional interpersonal, time management, and territory organization skills, with a track record of executing goals inside target-driven environments.
• Outstanding verbal and written communication mechanics, optimized to synthesize complex terms into transparent merchant packages.
• Location Context: 100% remote-first field operational framework covering the **Yorkshire patch**, requiring a valid driver’s license and continuous regional travel capacity.
• Shift Patterns: Fixed working parameters operating Monday to Friday, 09:00 - 17:00 (36.25 hours per week).

Preferred Strategic Indicators (Nice to Have)

• Prior experience operating natively within the **motor finance industry**, auto dealerships, or associated credit lending fields.
• Robust working familiarity with the modern digital marketplace, point-of-sale finance technologies, and automotive compliance landscapes.

What We Offer

• Competitive Compensation Matrix: £47,500 – £55,000 annualized base salary, complemented by a lucrative **up to 20% performance bonus** track.
• Mobility Support: A dedicated car allowance framework of **£600 per month** to secure and support your field operations.
• Comprehensive paid time off containing **25 days of annual leave plus 8 Bank Holidays**, alongside an additional flexible “Celebration Day” off.
• Advanced salary sacrifice benefits including an Electric Vehicle (EV) program, a Cycle to Work initiative (with free helmet provisions), and a 0% interest Smart Tech purchase scheme.
• Matching company pension contributions (4% employee / 4% Tandem match) paired with a Westfield Health healthcare cash plan and 3x salary Life Assurance coverage.
• Our specialized **Green Deal** framework, offering cash credits towards home EV chargers, home renewable energy bonus holiday days, and company-matched charitable fundraising up to £200 annually.