Manager of Prior Authorization & Pre-Registration

Are you ready to lead a team that transforms patient care from the very first interaction?

At IVX Health, we're seeking a dynamic Manager of Prior Authorization & Pre-Registration who is passionate about making a difference in patients' lives every day. In this pivotal role, you’ll oversee our patient access and intake functions, ensuring that patients receive the financial and medical clearance they need for life-changing treatments. You’ll lead a dedicated team responsible for centralized scheduling, financial counseling, copay assistance, and prior authorization—creating a seamless experience that impacts our patients from day one.

About the Role
The Manager of Prior Authorization & Pre-Registration is responsible for leading and optimizing the patient access and intake functions at IVX Health. This role ensures that patients are financially and medically cleared for treatment, managing processes such as centralized scheduling, financial counseling, copay assistance, and prior authorization. You’ll work collaboratively with internal teams and external stakeholders to streamline onboarding, resolve issues, and provide a superior patient experience. Additionally, you will mentor and develop team members, support new market launches, and oversee performance metrics to continually enhance the intake process.

Why Join IVX Health?

• Growth Opportunities: Be part of a fast-growing company where your leadership will shape the future of patient care.
• Core Values in Action: We practice what we preach, fostering a culture of kindness, integrity, excellence, and teamwork.
• Work-Life Balance: Enjoy flexible working options and a positive, supportive environment where your well-being is a priority.

What You’ll Do

• Lead and mentor the intake and prior authorization teams, ensuring an outstanding patient onboarding experience.
• Collaborate with local, regional, and national teams to drive process improvements and resolve issues effectively.
• Play a strategic role in onboarding new markets, working with leadership to develop a clear roadmap for success.
• Oversee training and development efforts to ensure your team is fully equipped to excel.
• Develop, review, and maintain intake processes, language, and training materials, ensuring compliance with company standards.
• Track performance, identify potential issues, and ensure that patient access functions run smoothly and efficiently.
• Conduct market and legislative research to stay ahead of trends and regulations in patient access and healthcare delivery.
• Manage and lead department-specific projects that support overall business goals.

ESSENTIAL COMPETENCIES

• Detail Oriented
• Ability to multi-task and work collaboratively in an organization with multiple sites and multiple interdepartmental dependencies.
• Excellent communication and interpersonal skills
• Ability to communicate and lead effectively through change
• Proficiency with standard office software applications (Microsoft Office, Outlook, Teams)

REQUIRED EDUCATION & EXPERIENCE

• A Bachelor's Degree in Healthcare Management or related field
• At least five (5) years of experience working in a healthcare organization with a specific background in operations and intake processes
• Extensive experience with patient intake, prior authorization, and financial counseling preferred