Manager of People Operations

As the Manager of People Operations at Splitero, you will be the heart of our employee experience — the warm, approachable face of People Ops that our Splitizens feel comfortable coming to, and the steady hand behind the scenes keeping things running right. You'll build on our OneTeam culture - for both our remote employees and our hybrid crew based in San Diego - through planning offsites, virtual events, and meaningful initiatives.

This is a role for someone who can move fluidly between front-of-house support and owning back-of-house, detail-oriented processes, such as LOA and Benefits administration, reporting, and compliance management. You will report to the VP of People and work closely with our People Operations Coordinator, People Business Partner, and external 3rd parties.

• Act as the primary point of contact for employee questions and HR needs, providing consistent and approachable guidance.
• Manage all leaves of absence in collaboration with our leave management partner, Tilt.
• Own benefits administration, including open enrollment logistics, qualifying life events, and collaborating with our brokers and carriers as needed.
• Plan and execute company offsites, virtual team events, and culture programs that build connection across our remote and hybrid teams.
• Maintain and continuously improve our HRIS, Rippling, ensuring data integrity, reporting that supports data-driven decision-making, and efficient workflows that minimize manual work.
• Own compliance administration, including handbook and policy maintenance, exemption analysis, ADA interactive process facilitation, and multi-state employment law monitoring.
• Build and maintain People Ops resources on our internal wiki, empowering employees to self-serve answers to common questions.
• Continuously improve People Operations policies, processes, and initiatives, ultimately leading to improved efficiency and or an improved employee experience.

About You

• 7+ years of experience in People Operations or Human Resources
• Approachable, warm communication style; comfortable being the primary point of contact for a broad employee population.
• Sound judgment in navigating ambiguous or sensitive employee situations with discretion and tact
• Proven experience building and executing org-wide culture programs that align with broad company goals.
• Ability to independently manage all benefits administration
• Experience owning compliance administration, including multi-state employment law, policy creation, and handbook maintenance.
• Strong working knowledge of HRIS platforms, Rippling preferred.
• Highly organized and self-directed, with the ability to independently manage competing priorities without close oversight.
• Follows through without being chased and holds themselves accountable for recurring, unglamorous tasks with no one checking in.
• Based in the San Diego, CA area, and the ability to be in-person 2-4 days per month is preferred.
• SHRM-SCP or SPHR is preferred
• Desire to participate in a fast-paced early-stage startup
• Adaptability: Embraces changing circumstances with resiliency and positivity
• Team-Oriented: Prioritizes collaboration, inclusivity, and teammate support