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HighLevel
Legal & HR 1h ago

Manager – IT Compliance

HighLevel
IndiaIndia
Full-time
Not Disclosed
Senior-Level

Job Description

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Who You Are

We're looking for a Manager – IT Compliance with deep, hands-on SOX expertise across IT General Controls (ITGCs) and IT Application Controls (ITACs). In this high-impact individual contributor role reporting to the Director of IT Compliance, you'll assist in driving the IT Compliance program and strategy - conducting control design and periodic control effectiveness testing, and working closely with control owners on gap remediation and validation across the systems that support financial reporting.

As a cross-functional influencer, you'll partner closely with Engineering, Product, Security, Finance, and Compliance to keep controls effective as our platforms evolve - embedding automation into compliance workflows and guiding the responsible adoption of AI-enabled technologies. You'll balance delivery speed with control sustainability, bringing the judgment of someone who has designed, tested, and remediated SOX IT controls in complex technology environments, ideally with Big 4 and/or high-growth technology company experience.

What You'll Do

  • Assist in driving the IT Compliance program and strategy in partnership with the Director of IT Compliance and Strategy, the SOX Compliance function, and internal and external auditors - including scoping, risk assessment, documentation, and testing readiness for the SOX ITGC and ITAC program within your owned domain.

  • Conduct control design assessments and periodic control effectiveness testing across ITGCs and ITACs, evaluating whether controls are appropriately designed and operating effectively, and reporting results to leadership.

  • Be accountable for domain-level compliance outcomes; drive multi-quarter initiatives (new system onboarding, control rationalization, evidence automation, continuous controls monitoring) with predictable, milestone-based delivery.

  • Oversee the day-to-day effectiveness of ITGC operations across logical access management, change management, computer operations (batch processing, backup and recovery, job scheduling, logging), and cloud configuration controls for in-scope systems.

  • Own the ITAC portfolio: identify, document, and support testing of key automated controls, key reports and IPE (completeness and accuracy), configuration controls, and interface/data-transfer controls in partnership with Engineering and Finance.

  • Maintain the inventory of systems and tools that support financial reporting (directly or indirectly) and apply risk-based tiering to prioritize control implementation and testing effort.

  • Serve as the hands-on lead for internal and external IT audits, SOX reviews, and control assessments - facilitating walkthroughs, coordinating PBC requests, supporting testing, and reporting status to leadership.

  • Work closely with control owners on gap remediation and validation efforts - driving root-cause analysis, advising on remediation design, validating fixes before closure, and preventing repeat findings.

  • Embed automation and intelligent engineering practices into compliance workflows - automated evidence collection, continuous controls monitoring, and analytics - and evaluate and guide the responsible adoption of advanced and intelligent (AI-enabled) technologies aligned with roadmap needs and control requirements.

  • Define and communicate the control architecture & requirements, balancing delivery speed against long-term sustainability so controls remain effective and durable as systems, platforms, and delivery models evolve.

  • Ensure change management and SDLC controls support system stability and release quality while sustaining engineering velocity - making controls preventive, repeatable, and scalable within CI/CD pipelines, infrastructure-as-code, and automated access workflows.

  • Prepare high-quality documentation (narratives, flowcharts, risk-and-control matrices, test workpapers) and continuous improvement of IT control processes.

  • Partner cross-functionally with Engineering, Product, Security, Finance, and Compliance; coach and develop control owners; resolve conflicts constructively; and foster a culture of disciplined innovation and continuous technological evolution.

What You’ll Bring

  • Bachelor’s degree in Information Technology, Accounting, Management Information Systems (MIS), or Finance.

  • 7–10 years of progressive experience in IT audit, internal controls, or technology risk management, including supervisory experience; Big 4 experience preferred.

  • Professional credentials such as CISA, CRISC, CIA, or CPA strongly preferred.

  • Deep, hands-on expertise in SOX 404 ITGCs and ITACs, including key reports/IPE, configuration controls, and interface controls.

  • Strong command of internal control frameworks (COSO, COBIT) and risk assessment methodologies.

  • Working knowledge of cloud platforms, CI/CD pipelines, DevOps practices, and modern SaaS architectures - and how to design and evaluate controls in these environments.

  • Sound understanding of security and control principles, including logical access, change management, least privilege, segregation of duties, computer operations, and vulnerability management.

  • Proven ability to plan and deliver audits and multi-quarter control initiatives with predictable outcomes in complex technology environments.

  • Strong communication, analytical, problem-solving, and program management skills, with the ability to translate technical detail for executive and audit audiences.

  • Demonstrated ability to influence stakeholders and uphold standards without direct authority; technology industry experience strongly preferred.

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HighLevel is a comprehensive, all-in-one, AI-powered business operating system and marketing platform designed primarily for digital marketing agencies, freelancers, and small businesses. It provides a centralized suite of tools that replace multiple standalone software subscriptions. Core features include a CRM, sales pipelines, website and funnel builders, email/SMS marketing automation, appointment scheduling, reputation management, and white-labeling capabilities. By consolidating these functions, HighLevel helps businesses capture, nurture, and close leads while streamlining their operations and scaling their growth.

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Manager – IT Compliance at HighLevel | HireSkys