Manager, Conversion Data Analytics

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector.

We’re also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care, and Act. We know our people are the key to our success, and we’re proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

Behind every nonprofit that moves to Bloomerang is a mountain of data that has to land somewhere safe, accurate, and ready to use. Conversion Data Analytics makes that happen, and as Manager, Conversion Data Analytics, you make sure the team doing it is set up to succeed.

You’ll own the performance, development, and delivery outcomes for a team of Conversion Data Analysts across post-sale conversion journeys. That means leading people, managing workload, and protecting delivery quality and consistency, while partnering closely with Leaders, Conversion Project Managers, and Engineering. You’ll translate strategy into execution and turn a high-volume, high-stakes process into one your team can run with confidence.

What You Will Do

• Lead, coach, and develop a team of Conversion Data Analysts, investing consistent time in feedback, growth, and day-to-day support.
• Own delivery outcomes and final prioritization decisions across the team’s conversion portfolio, balancing delivery pressure with sustainable team practices.
• Use data and KPIs to spot trends early, weigh risks and tradeoffs, and step in before small issues become blockers.
• Partner closely with Leaders, Conversion Project Managers, Engineering, Product, and Support to keep conversion work connected to customer getting started outcomes and business value.
• Apply a strong understanding of conversion workflows, data mapping, and Bloomerang’s data model to guide decisions without taking the work off your analysts’ plates.
• Create psychological safety so team members surface risks and mistakes early, and encourage collaboration and knowledge sharing across the team.
• Make timely people and delivery decisions within established strategy and guidelines, and escalate thoughtfully when broader alignment is needed.
• Model Bloomerang’s values in every interaction, balancing empathy with accountability and simplifying expectations, processes, and communication for the team.
• Hold a steady leadership presence during high-volume or high-risk periods, and follow through on commitments to your team and your stakeholders.

What You Need to Succeed

• 3-4 years of experience in data analytics, or conversion delivery roles.
• 1+ year(s) of experience as a Senior or Lead Conversion Data Analyst, or equivalent.
• Demonstrated people leadership experience.
• Working proficiency in SQL and a solid grasp of data analysis concepts.
• Strong Excel skills and command of data validation techniques.
• Familiarity with CRM platforms and conversion tooling.
• A track record of building trust-based relationships and partnering effectively across functions.
• Clear, simple communication and the judgment to act decisively when delivery, quality, or morale is on the line.
• Cares about the nonprofit sector.