Learning and Development Specialist

Core Responsibilities:

As a Learning and Development Specialist, you will:

• Facilitate ongoing new clinician orientation sessions for Psychiatrists, Nurse Practitioners, and Therapists joining Talkiatry’s growing team.
• Develop content for live, facilitator-led educational experiences and eLearning modules for corporate and clinical populations.
• Assist with the implementation of corporate and clinical cohort experiences, focusing on leadership development and equity, diversity, inclusion, and belonging.
• Collaborate across Talkiatry’s corporate and clinical populations to develop additional learning and developmental materials as needed.
• Contribute to the L&D team development and strategy.

Key Qualities:

• An engaging teacher with an understanding of how adults learn and adapt delivery to audience needs.
• An excellent communicator, capable of interacting effectively with diverse educational backgrounds.
• Superior listening and collaboration skills, seeking to understand and create impactful learning experiences.
• Exceptional follow-through with a commitment to delivering on promises.
• High integrity, representing Talkiatry’s mission, vision, and values enthusiastically.
• Ability to act with urgency and update tracking tools and systems as needed.
• Intellectually curious, staying updated on best practices in outpatient practices, clinical psychiatry, patient experience, revenue cycle, and value-based care.
• Comfortable with change and able to identify opportunities for innovation.
• Passionate about diversity, equity, inclusion, and belonging, developing inclusive programming.
• Proactive and takes initiative to enhance Talkiatry’s capabilities.

Required Experience and Skills:

• Two years of experience delivering and developing courses for adult learners in a professional setting.
• Proficiency in Microsoft applications and virtual collaboration tools.
• Experience using and managing content within a learning management system (LMS).
• Experience with instructional design software to create dynamic learning experiences.
• Familiarity with an electronic health record is a plus, but not required.
• Exceptional customer service skills, including positivity, organizational knowledge, and problem-solving.
• Bachelor’s Degree required.