IT Internal Auditor

About Twilio: Twilio is an industry-leading, cloud-native communications platform that shapes how modern organizations interact with customer networks globally. We deliver innovative API software solutions, messaging integrations, and data intelligence services to hundreds of thousands of corporate businesses, empowering millions of software developers to craft deeply personalized communication layers. Operating under a high-performance, remote-first model, Twilio fosters a vibrant culture of global connection, inclusive team collaboration, and proactive problem solving designed to unleash real-world impact across international industries.

Position Overview

We are seeking a highly analytical, process-focused, and risk-literate IT Internal Auditor to join our global Internal Audit cell under a permanent, full-time remote configuration based out of India (with eligibility spanning Karnataka, Tamil Nadu, Telangana, Maharashtra, and Delhi). Reporting directly to the IT Audit Manager, you will serve as a core technical anchor supporting Twilio’s extensive Sarbanes-Oxley (SOX) compliance program, data integrations, and automated platform control audits. Shifting completely away from customer-facing visual layout customization, entry-level office data entry transcription, or direct script code production, you will lead an active IT General Controls (ITGC) testing, application data auditing, and control remediation laboratory—partnering closely with internal IT, Security, External Audit, and cross-functional business cells. This position requires an audit professional with 2+ years of internal control experience who reviews technology risk profiles fluidly natively using Research and audit methodologies, executes detailed data analytics over large transactional datasets, tests embedded configuration behaviors across critical business applications, and documents clear, audit-ready workpapers to drive transparency across a rapidly growing tech organization.

Key Responsibilities

• SOX ITGC Testing Governance: Lead and execute comprehensive testing cycles over key IT General Controls (ITGCs), specifically evaluating user provisioning protocols, access deprovisioning tracking, quarterly access reviews, and change management workflows natively utilizing Research and compliance standards.
• IT Application Controls (ITACs) Auditing: Investigate and test embedded IT application controls, automated data validations, and interfaces across critical platform architectures to guarantee system completeness and accuracy.
• Data Analytics & Anomaly Triage: Perform technical data analysis loops to pull trends, track compliance exceptions, and uncover processing anomalies across large sets extracted from core SOX systems.
• Cross-Functional Control Collaboration: Partner directly with external auditors, security engineers, IT operations, and localized business cells to align on audit scope parameters, present findings, and facilitate issue remediation.
• Audit Documentation & Reporting: Author clear, concise, and complete audit workpapers, procedural records, and management reports that summarize root causes, structural recommendations, and milestone action plans following professional standards.
• Audit Execution & Risk Scoping: Support full-cycle operational internal audits, including strategic risk identification, control mapping, audit program development, and post-engagement performance tracking.

Required Skills & Qualifications

• A minimum of 2+ years of proven professional history operating inside an IT Audit, IT Compliance Specialist, SOX Controls Tester, or identical technology risk advisory capacity.
• Expert Regulatory and Risk Fluency: Deep, foundational understanding of Sarbanes-Oxley (SOX) statutory requirements, internal auditing standards, COSO risk framework pillars, and internal control assessment models.
• Demonstrated history evaluating complex information systems, mapping control gaps, and writing structured, professional executive summaries or report vectors.
• Outstanding written and verbal communication strengths in English, with an established capability to translate abstract technical access architecture choices into clear business logic for non-technical leadership cells.
• Highly organized project manager habits with an ability to coordinate deliverables independently, manage changing priorities, and drive results timely within a fast-paced corporate environment.
• Territory Mobility Parameters: Minor professional flexibility to travel up to 5% of operational time for synchronized in-person internal workshops and corporate team building events.
• Location Context: Position operates under remote guidelines open exclusively to qualified audit professionals residing permanently within India (specifically based in Karnataka, Tamil Nadu, Telangana, Maharashtra, or Delhi).
• Possess a formal Bachelor’s degree from an accredited institution in Computer Science, Information Technology, Accounting, Data Science, or a closely related quantitative discipline.

Preferred Strategic Indicators (Nice to Have)

• Possess active industry-recognized credentials such as a Certified Information Systems Auditor (CISA) or Certified Internal Auditor (CIA) designation.
• Prior experience auditing or navigating enterprise application environments, including Okta identity pools, Workday HRIS, Oracle ERP systems, ServiceNow, or Salesforce architectures.
• Practical experience performing data analytics or workflow automation using specialized software tools such as Alteryx, UiPath, or Tableau dashboards.
• Prior background supporting global audit nodes or managing compliance frameworks across international ICFR/SOX boundaries.

What We Offer

• Top-Tier Indian Tech Internal Audit Package: A market-competitive annual base salary structure calibrated precisely to your IT compliance history, supplemented by performance incentives, healthcare configurations, and regional retirement savings match structures.
• 100% remote workspace infrastructure freedom within supported Indian states, eliminating daily commuting friction while fostering async connection across a global remote-first brand.
• Direct Enterprise Risk Credentials: Unique professional growth exposure commanding tech-stack audits for a multi-million user global cloud platform.
• Generous Paid Time Off (PTO) structures, ample parental and wellness leave allowances, and dedicated learning budgets to scale your technical audit path.