Intermediate DevOps Engineer

We are on a mission to build an industry-leading product on a strong foundation built by a world-class engineering, product, and design team!

We seek an Intermediate DevOps Engineer to join our growing Engineering team. In this role, you will be responsible for designing, implementing, and maintaining scalable and reliable infrastructure and systems, ensuring the highest levels of availability and performance for our platform. The ideal candidate should have a deep understanding of cloud technologies and automation and a proven track record of building and managing complex distributed systems.

You will also contribute and collaborate with the broader Engineering, Product, and Design teams to understand scalability challenges, development lifecycle bottlenecks, and pain points, make informed decisions about our technology, and deliver frictionless solutions for continuous development and release.

If you are a results-oriented DevOps Engineer who takes pride in their work, is obsessed about reliability, performance, security, and quality, and thrives in a fast-paced, collaborative environment, and you enjoy driving and owning your work—we want to hear from you!

Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.

What You’ll Be Doing

• Infrastructure Design and Automation: Design, build, and maintain scalable and reliable infrastructure using automation tools and best practices, focusing on infrastructure as code (IaC) principles
• CI/CD: Build and improve robust CI/CD pipelines for engineers to release with minimal friction and high confidence
• System Reliability: Monitor, analyze, and optimize system performance, availability, reliability, and security, proactively identifying and mitigating potential issues before they impact users
• Incident Response and Resolution: Participate in incident response efforts and training, ensuring timely resolution of incidents and conducting post-mortem analysis to identify root causes and prevent recurrence
• Operational Efficiency: Implement best practices and patterns around operating our systems through defining and enforcing rigorous SLAs for availability, performance, and security
• Capacity Planning: Collaborate with cross-functional teams to forecast capacity requirements and scale infrastructure to meet growing demand, optimizing resource utilization and cost efficiency
• Security and Compliance: Implement security best practices and compliance standards, ensuring the integrity and confidentiality of data and systems
• Continuous Improvement: Drive a culture of continuous improvement, implementing new technologies and processes to enhance system reliability, scalability, and efficiency

What You Bring

• A Bachelor’s degree in Computer Science or a related technical field
• 4-6+ years of experience in DevOps engineering or a similar role, with a strong focus on building and maintaining highly available, scalable, and secure systems
• Strong scripting and programming skills
• Proficiency in cloud platforms, in particular AWS, with hands-on experience in infrastructure provisioning and management tools like Terraform/OpenTofu
• Experience working in Windows, Linux environments
• Expertise in containerization and orchestration technologies such as Docker, Kubernetes, or similar
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, ELK stack, or similar

Our Tech Stack:

• .NET, AngularJS/jquery, Angular, and TypeScript
• [Mobile] Cordova, Java, Objective-C
• MongoDB, S3, SQS, Lambda - AWS
• CoffeeScript, Puma, Ruby on Rails
• Github, Trello, Jira, Slack, Github Actions