Implementation Manager

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Responsibilities

• Maintain and update campaign details, timelines, and statuses in internal systems
• Track, configure, and launch client campaigns according to defined requirements and timelines
• Monitor active campaigns to ensure delivery, optimal performance, and successful execution
• Communicate campaign-related updates, issues, and needs to Development and Customer Success teams
• Generate, review, and upload client and internal reports in a timely manner
• Support troubleshooting efforts by identifying errors or inconsistencies and escalating as needed

Education & Experience

• Bachelor’s degree in any field from an accredited college or university required
• Entry-level role; prior professional experience is not required
• Strong organizational, communication, and attention-to-detail skills required
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

The Implementation Manager is responsible for the execution, delivery, monitoring, and reporting of client and onboarding campaigns. This role serves as the primary campaign manager during the implementation phase, managing timelines and ensuring campaigns are end-to-end configured and deployed to meet client requirements. The Implementation Manager partners closely with Client Success and Development teams to implement client-approved specifications, translating approved business requirements into technical execution while proactively identifying and navigating technical limitations during implementation and delivery.