Implementation Engineer (B2B Integration & EDI Specialist)
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Job Description
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Kick-start your career in B2B integration by working on enterprise EDI and integration projects. As an Implementation Engineer, you’ll build foundational skills in EDI, APIs, data mapping, and business process automation while learning from experienced engineers in a structured development environment.
Essential Duties & Responsibilities
- Analyzing data, integration requirements, and business processes needed to design, build, and implement customized solutions for Cleo clients
- Working to become an expert on Cleo Integration Suite solution functionality and implementation procedures
- Demonstrating excellent customer service so that each and every customer receives supreme value from Cleo solutions
- Ensuring the customer’s solution is configured and technically deployed to specification, accurately, and on time
- Working effectively with team members and other departments to complete projects successfully
- Process overview - walking clients through their current architecture and what their new architecture would look like
AI Fluency Competencies
Uses AI to accelerate project delivery — drafting implementation plans, summarizing customer requirements, and generating documentation faster. Can point to specific examples where AI improved turnaround time or output quality on a customer engagement.
- Use AI coding assistants to generate, debug, and review code snippets
- Prompt AI tools effectively to resolve errors, understand APIs, and navigate documentation independently
- Draft technical documents and test cases with AI assistance, always validating output before use
- Be familiar with using AI tools across the software lifecycle
Prerequisites
- Basic understanding of EDI, integration concepts, and data formats
- Familiarity with FTP/SFTP, AS2, HTTP/S, or similar communication protocols
- Strong analytical skills with attention to detail and willingness to learn
- Bachelor’s in Computer Science, Information Technology, or a related field with 1–3 years of experience
- Exposure to ERP systems (SAP, NetSuite, or equivalent) is an advantage
Nice to Have
- Exposure to Cleo Integration Cloud (CIC) or other B2B integration platforms
- Knowledge of supply chain, logistics, manufacturing, or retail domains
- Basic programming or scripting skills (Java or Python)
- Interest in AI and automation technologies
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Cleo is a leading ecosystem integration software company that helps organizations connect with their partners, suppliers, and customers. Their flagship platform, 'Cleo Integration Cloud' (CIC), allows businesses to automate revenue-critical processes by combining B2B integration, EDI (Electronic Data Interchange), and API capabilities into a single view. Unlike traditional integration tools, Cleo focuses on 'outside-in' integration, giving companies end-to-end visibility into their supply chains. This empowers manufacturers, logistics providers, and retailers to onboard partners faster, resolve errors instantly, and ensure goods and data flow smoothly across their business ecosystem.
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