HR Local Representative

We are looking for a hands-on HR Local Representative to support our Taiwan operations. This role manages on-the-ground HR support, acting as the key local contact for employees and clients. You will ensure employee data accuracy, statutory compliance, and deliver a seamless employee experience while supporting HR operations in Taiwan within a global environment.

Key Responsibilities

HR Local Representative Responsibilities

• Act as the primary HR point of contact for employees and clients in Taiwan
• Support onboarding and offboarding processes, ensuring a smooth employee experience
• Provide guidance on HR policies, employment terms, and local labor regulations
• Handle employee queries related to HR matters, payroll, and benefits
• Support employee lifecycle processes including documentation and record-keeping
• Stay updated on Taiwan labor law changes and advise internal stakeholders
• Assist with benefits administration (insurance, statutory registrations, etc.)
• Support local compliance requirements and audits where necessary
• Maintain employee data updates and filing in systems and related accuracy
• Provide on-the-ground support such as:
• Bank account setup assistance
• Medical insurance coordination
• Office/admin support if required
• Act as an escalation point for employee and client concerns
• Support HR and business teams on ad hoc projects

Requirements

• 3+ years of experience in HR generalist or specialist role in Taiwan
• Good knowledge of Taiwan labor laws and statutory requirements
• Background in HR service or consulting industry, or HR shared service centre role at multinational companies is a plus
• Good attention to detail and problem-solving skills
• Ability to manage sensitive information with confidentiality
• Experience in payroll processing is welcomed
• Good communication skills in Mandarin and English
• Able to work independently in a fast-paced environment
• Other ad hoc tasks as per management advise