Head of Learning Experience

Who we are

Hi there 👋 We’re Ethena, compliance training that customizes itself to you. Ethena combines top-rated training content with intelligent AI that builds and adapts training to reflect your company’s unique brand, roles, policies, and risks, so it feels like your team, whether that’s hard hats or virtual meetings. From auto-assigning courses based on HRIS data to transforming your policies into interactive training in minutes, Ethena helps People, Legal, and Compliance teams launch in days (not months) and cut learner seat time by up to 60% with adaptive learning paths. Ethena supports 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate. Over the past several years, we’ve delivered consistent, durable growth, including 120%+ net dollar retention, 95%+ gross dollar retention, and strong enterprise expansion across industries. Ethena has become a go-to compliance partner for modern, global organizations.

Beyond training, Ethena unifies core compliance tools, Hotline & Case Management, Policy Bot, and Phishing Simulator, into a single platform, with built-in audit trails and compliance controls teams can trust.

Trusted by teams at companies like Genesco, Asana, Pinterest, and Synaptics, it’s a great time to join us.

How we work

We’re a team that values diversity in all its forms and loves adding new perspectives. We ask thoughtful questions, challenge assumptions, and build with empathy, for customers and for each other. We care about craft, we love feedback, and we take ownership. We also embrace humor (yes, the puns are real), because doing serious work doesn’t have to feel so serious.

Our workforce is fully remote, and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones.

Who we're looking for

We're looking for a Head of Learning Experience to join our Learning Experience (LX) team! This role will report to our Co-Founder and Chief Technology Officer, and will be responsible for leading and managing the LX team, getting the most out of our team, budget, and tools. This person will be a key contributor to how efficiently, creatively, and consistently we produce best-in-class compliance training content.

What you'll do

• Serve as people manager for the LX team, setting clear expectations, enabling success and growth, and holding the team accountable
• Defining a vision for how the LX team operates, leveraging industry best practices and personal experience with creative teams to do so
• Identify and implement improvements that increase team capacity and output, making the most of our team, budget, and tools
• Continuously evaluate and adopt cutting-edge tools, particularly AI and automation, to increase the team's pace and throughput
• Partner cross-functionally with the Product Management team to align LX's output with company priorities

What makes a great candidate

• Deep experience working in and managing creative teams, particularly in video production
• A track record of high-accountability management, with the ability to get the most out of a high-performing team
• Comfort being scrappy and creative under tight timelines or budgets
• A sharp understanding of constraints: you calibrate quality to the time and resources available
• Expert knowledge of and energy about tools and automation, particularly AI tools, and a drive to bring that energy to the team
• A self-starter who thrives in a hands-off management environment, someone who takes ownership of their work with a "roll up your sleeves mentality," is comfortable with ambiguity, and proactively identifies problems and solutions
• We're an early-stage startup so we're not just looking for someone to run a playbook. We want you to help build it.
• Passion for what we're building here at Ethena and a strong alignment with our core values (which includes an impeccable sense of humor)

What's going to be the hardest part

• Ethena moves fast, and the team is always pushing and needs to stay nimble. This leader will need to match that energy immediately, without the benefit of a slow ramp-up period
• Stepping in to lead a team you didn't build, balancing the need to understand the team as it currently operates with the need to push for change and improvement