Growth Systems Manager
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Job Description
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At Sandstone Care, our mission is to Inspire and Empower change. We provide high-quality behavioral health treatment for adolescents, young adults, and their families through a people-first approach grounded in compassion, clinical excellence, and innovation. We're looking for a Growth Systems Manager who is excited to help shape the future of our technology ecosystem and serve as a trusted partner to leaders across the organization.
Position Overview
The Growth Systems Manager is an individual contributor role responsible for the technology platforms that support Sandstone Care’s Growth team including Admissions, Business Development, and Marketing. As a member of the Information Systems team, this role serves as the primary technology partner for Growth leaders, translating business needs into scalable solutions that improve efficiency, client engagement, and census growth. This position owns the Growth technology stack, including CRM, contact center, marketing, engagement, and privacy platforms. The Growth Systems Manager will play a key role in major technology initiatives and implementations.
Key Responsibilities
- Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms.
- Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality.
- Partner closely with Admissions, Marketing, and Business Development leaders to identify and implement technology solutions.
- Lead Growth-related technology projects, including requirements gathering, implementation, testing, training, and adoption.
- Manage relationships with vendors and implementation partners.
- Develop reporting and dashboards that support data-driven decision-making.
- Maintain clear documentation, system governance, and best practices.
- Collaborate across departments to ensure solutions are scalable, sustainable, and aligned with organizational goals.
Success in this role requires a blend of technical expertise, project leadership, business partnership, and a commitment to continuous improvement.
Qualifications / Education / Experience:
- Candidates must be eligible to work in the United States
- Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform with ability to show examples of hands-on experience configuring a CRM required
- Experience with New Resilence, Salesforce, or a healthcare-focused CRM strongly preferred
- Experience with API integrations is preferred
- Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9 is a strong plus; willingness to learn and own these systems is required
- Familiarity with HIPAA-compliant marketing data tools (e.g., Ours Privacy, Freshpaint), Google Analytics 4, and tag management is a plus
- Must be able to work across multiple time zones
- A high school diploma or GED is required. Bachelor’s Degree is preferred
- Previous experience or general knowledge of behavioral health treatment providers is preferred
- Experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Access, etc.
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Sandstone Care
View Company ProfileSandstone Care is a premier, enterprise-grade behavioral health platform engineered to orchestrate massive-scale therapeutic ecosystems and intelligent addiction recovery workflows. Operating as a highly integrated clinical care hub, the company eliminates the operational friction of traditional siloed mental health treatment by seamlessly deploying advanced psychiatric assessments, rigorous substance abuse recovery architectures, and cohesive family-integrated care frameworks. Moving beyond rigid legacy rehab facilities, Sandstone Care empowers teens, young adults, and behavioral health professionals to dynamically synchronize their clinical pathways with elite medical execution. Under the hood, their sophisticated therapeutic infrastructure natively handles complex dual-diagnosis treatment, instantaneous outpatient monitoring, and seamless residential transitions, ensuring frictionless clinical readiness and uncompromising patient outcomes. What sets Sandstone Care apart is its uncompromising dedication to frictionless behavioral health orchestration; by bridging the gap between advanced psychiatric science and compassionate frontline care delivery, the platform empowers patients to radically accelerate their recovery velocity, optimize psychological wellness, and build an unassailable foundation for continuous mental health dominance in the modern therapeutic landscape.
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